Application Support Consultant

hace 4 días


Ciudad de México Scotiabank A tiempo completo

Gracias por tu interés en Scotiabank

Nuestro grupo tiene un fuerte compromiso en promover un lugar de trabajo en donde te sientas respaldado/a por tus supervisores/as, de forma tal que asegures tu éxito y el de cada cliente.
**Job Title**

Application Support Consltant

**The role**

**Capabilities**
- You will provide production batch processing support using ETL Informatica.
- You get to troubleshoot failed jobs and output data & remediate issues.
- You will work with the development team and level 3 supports to resolve day to day issue(s).
- You manage production incident tickets effectively & efficiently.
- You will respond to stakeholder(s) with agreed Service level Agreements (SLA) and ensure production issue(s) are resolved on time.
- You maintain technical documents and tracking challenges.

**Skills**
- You have at least 5+ years of hands-on technical working experience with production support.
- You have at least 4+ years of hands-on technical working experience with ETL technologies, preferable DataStage.
- You have at least 2+ years of hands-on technical working experience with SQL/HiveQL and UNIX.
- You can demonstrate strong verbal and written communication skills with users, developer, stakeholder & management.
- You have the ability to work well across many teams and environments.
- An asset to have experience with SAS or Cognos and Mainframe; as well as working experience in the banking industry.

Ofrecemos un buen ambiente laboral, prestaciones superiores a las de ley, la oportunidad para realizar voluntariado y/o actividades de Responsabilidad Social. Scotiabank está considerado como el mejor grupo financiero para trabajar en México, con presencia internacional.

Agradecemos tu interés, sin embargo, únicamente las personas seleccionadas para entrevista serán contactadas.

**Scotiabank es una empresa incluyente, que respeta la diversidad y no hace ningún tipo de discriminación



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