Customer Service Representative

hace 2 semanas

Ciénega de Flores, México Johnson Controls A tiempo completo

Job details
**Employment Type**:
Full-Time
**Location**:
Cienega de Flores, Nuevo Leon, Mexico
**Job Category**:
Supply Chain & Procurement
**Job Number**:
WD30243284
**Job Description**:
Unleash your potential with the Johnson Controls team
As a global leader in smart, healthy and sustainable buildings, our mission is to reimagine the performance of buildings to serve people, places and the planet. Join our winning team and pave the way for a bright future. With our extensive reach across various industries worldwide, our teams are uniquely positioned to support and empower you. You will have the opportunity to develop yourself through meaningful work projects and learning opportunities. We strive to provide our employees with an experience focused on supporting their physical, financial, and emotional wellbeing.
Join the Johnson Controls family and thrive in a culture that values your voice and ideas.
Your next incredible opportunity is just a few clicks away
**What you will do**:
Manage customer orders from receipt through shipment.
Input orders into the system accurately and efficiently.
Handle incoming customer inquiries and provide timely responses.
Follow up on customer requests and ensure problems are resolved.
Coordinate with internal teams to ensure product availability and delivery timelines are met.
What are we looking for?
Bachelor's degree in business, international relations or related fields.
Minimum 1 year of experience in customer service or a similar role.
Proficiency in English, both written and spoken.
Strong communication skills, both verbal and written.
Ability to handle multiple tasks simultaneously and work effectively in a fast-paced environment.
Knowledge of SAP is a plus.

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