Local Support Assistant

**Job Title**: Local Support Assistant
**Location**: Regus Carso, Miguel de Cervantes Saavedra 301, Torre Sur, Piso 14, Col. Granada, Ciudad de México, CP. 11520
**Schedule**: Flexible, based on pre-scheduled appointments (Monday to Friday)
**Duration**: Half-day (4 hours or less) or Full-day (4 to 8 hours)
**About Us**:
**Job Overview**:
The Local Support Assistant will be responsible for assisting with office operations, including managing shipments, inventory, device maintenance, and troubleshooting basic technical issues. The position is not a full-time, week-long role. Instead, the assistant will be scheduled for specific tasks throughout the week, with clear communication about the time and duration of each appointment in advance.
Tasks
**Key Responsibilities**:
**1- Shipment Assistance**:

- Assist with the preparation of shipments to and from the office, including packing, organizing, and ensuring proper documentation.
- Review incoming and outgoing shipments, ensuring timely delivery, and following up with delivery companies.
- Reach out to carriers (DHL, FedEx, etc.) to confirm shipment statuses and resolve any delivery issues.

**2- Inventory Management**:

- Perform regular inventory checks to ensure the office is stocked with necessary supplies.
- Maintain accurate inventory records and update them as needed.
- Report any discrepancies or low stock levels to the relevant team members.

**3- Device Maintenance & Technical Support**:

- Check on installed devices in the office, ensuring they are functioning properly.
- Assist with the installation of new devices, ensuring correct setup and configuration.
- Troubleshoot basic technical issues, such as checking internet connectivity or ensuring devices are properly plugged in.
- Ensure all devices are working within the office’s IT infrastructure.

**4- General Office Assistance**:

- Provide support for various tasks as needed, such as organizing the office, filing documents, or preparing for meetings.
- Maintain a clean and organized workspace.
- Assist other team members as required, ensuring overall office efficiency.

**5- Communication**:

- Maintain clear communication with internal teams regarding the status of shipments, inventory, and technical issues.
- Coordinate with external service providers (e.g., couriers, technical support) to resolve issues and ensure tasks are completed efficiently.

**Requirements**:
**Requirements**:

- Energetic & Motivated: Must be proactive and able to take initiative when handling tasks and resolving issues.
- Detail-Oriented: Must have an eye for detail when managing shipments, performing inventory checks, and troubleshooting technical issues.
- Technical Skills: Basic technical knowledge, including the ability to troubleshoot minor device issues and check internet connectivity.
- Communication Skills: Strong verbal and written communication skills are essential for interacting with both internal team members and external service providers.
- Experience: Previous experience in administrative support, logistics, or technical roles is a plus but not required.
- Proactive and able to work independently with mínimal supervision.
- Comfortable with flexible work schedules and capable of adjusting to different tasks as they arise.
- Strong organizational skills and the ability to multitask effectively.
- Good interpersonal skills, with the ability to interact with various stakeholders.
- Technologically savvy with a basic understanding of office devices and troubleshooting.

**Benefits**:

- Competitive salary.
- Opportunities for professional development and career advancement.