Senior Social Media Specialist

At Infobip, we dream big. We value creativity, persistence, and innovation, passionately believing that it is through teamwork that we can all reach greater heights.

Since 2006, we have been innovating at the edge of technological possibilities and are now shaping global communications of the future. Through 75+ offices on six continents, Infobip’s platform is used by almost 80% of the population, making it the largest network of its kind and the only full-stack cloud communication platform globally.

Join us on our mission to create life-changing interactions between humans and online services with new and unseen solutions.

Are you a communications pro with a knack for making tech talk relatable and engaging? Do you thrive in a fast-paced, innovative environment where every day brings a new challenge? If you’re passionate about telling compelling stories in the world of IT, we want you on our team

At Infobip, we're at the forefront of cutting-edge technology, and we're looking for a creative, strategic External Communications Specialist to help amplify our voice across the industry. You’ll be the key player in shaping how the world sees our brand, telling our story, and ensuring our innovations reach the right audience in the right way.

What you'll do:

- Promoting Infobip’s story, our strategic positioning, vision and product innovations with employees, prospects, clients, media, influencers, and industry
- Executing communication programs in-line with our company goals and objectives; ensuring key messages are effectively shared with appropriate external and internal audiences
- Coordinating and producing content for internal social network
- Cultivating new relationships and building on existing relationships with journalists, thought-leaders and influencers
- Creating content regularly to grow the company’s footprint (press releases, corporate announcements, newsletters and creative content)
- Planning and executing media events and press conferences
- Communicating with media regularly
- Managing media inquiries and arrange interviews, statements etc.
- Building long-term relationships with influencers and key stakeholders
- Leading, designing and implementing a social media strategy on all branded social media channels globally, in line with overall business and marketing strategy
- Developing a strategy to increase follower engagement and revenue
- Increasing and improving internet visibility and generate traffic using expertise around optimization, promotion and distribution
- Working with an international digital marketing and employer branding teams in campaign and media strategy
- Answering around key performance indicators
- Exploring emerging trends and markets and implementing new technology and opportunities for innovation
- Responsibility for constantly increasing the online community and raising content on social media (Facebook, Twitter, LinkedIn, Instagram, etc.)
- Strengthening the company brand and engaging the community on social media by creating creative and engaging content
- Monitoring social media accounts
- Mentoring junior team members

Requirements:

- Advanced English is required, Portuguese is a plus
- Bachelor's degree on communication, marketing, advertising, or related fields will be considered for this role.
- Experience managing and analyzing data from social media.
- Experience creating social media strategy for the company brand.
- Knowledge in public relations (Handling press, journalist relationship)
- Experience handling PR and Social Media for IT industries is desired.
- Infobip employees are people with diverse backgrounds, characteristics, and experiences that share the same passion and talent that helps us achieve our mission. That's why Infobip is committed to creating a diverse workplace and is proud to be an equal-opportunity employer._
- All qualified applicants will receive consideration for employment without regard to race, color, ancestry, religion, age, sex, sexual orientation, gender, gender identity, national origin, citizenship, disability, veteran status, or any other part of one's identity._

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