Dir-finance Operations

**Job Number** 22156432

**Job Category** Finance & Accounting

**Location** Mexico Regional Office, Ejercito Nacional No. 350 Suite 4C, Mexico City, MÉX, Mexico VIEW ON MAP

**Schedule** Full-Time

**Located Remotely?** Y

**Relocation?** N

**Position Type** Management

**JOB SUMMARY**

The Director, Finance Operations Support & Projects - CALA functions as the strategic leader that identifies and supports projects to drive organizational effectiveness and increase operational efficiency within Finance Operations. Facilitates the development of project plans. Leads Finance Operations project teams. Works with direct reports and peers to identify and resolve issues and risks. Sets goals and expectations for direct reports using the performance review process and holds staff accountable for performance goals. Provides timely updates to CALA Finance leadership.

This position leads the execution of Marriott’s Global Payments strategy within CALA. Makes and executes the necessary decisions to keep team moving forward toward achievement of a seamless integration of Marriott’s existing platforms and current/future partner relationships (i.e., Accenture, FreedomPay, Acquirer banks, card brands and alternative payments). Provides direction and assistance to Finance Operations teams as well as continued evaluation of Marriott payment acceptance for above property payments and the enhancement of on-property payment capabilities.

**CANDIDATE PROFILE**

**Education and Experience
- Bachelor’s Degree in Business Administration, Hotel Management or related major.
- +5 years of relevant experience in management consulting, hotel management, business analysis, or related professional areas; at least 2 years of project management and implementation experience.

**CORE WORK ACTIVITIES**

**Managing Projects & Priorities
- Directs and manages multiple projects and regional initiatives throughout project management lifecycle.
- Develops specific goals and plans to prioritize, organize, and accomplish work for self and direct reports.
- Serves as the primary point of contact for assigned projects and initiatives.
- Ensures cross-functional teams understand and execute their responsibilities effectively and efficiently.
- Executes project governance by managing issue escalation and prioritization.
- Provides direction and assistance to other teams regarding projects. Determines priorities, schedules, plans and necessary resources to ensure completion of any projects on schedule.
- Analyzes information and evaluates results to choose the best solution and solve problems.
- Supports change management planning and communications in partnership with key stakeholders.
- Negotiates and influences project direction and gains alignment among stakeholders
- Provides senior leaders with transparency to successfully manage problems and make informed decisions.
- Manages vendor relationships with regard to project deliverable needs, contractual obligations, and general scope of work.
- Monitor success of initiatives/projects and existing programs/products/services.
- Understands and meets the needs of key stakeholders.
- Supports achievement of performance goals, budget goals, and project team goals.

**Executing Marriott’s Global Payments Strategy**
- Establishes and maintains strong, collaborative relationships with Global Payments and regional stakeholders to understand the business and ensure timely exchange of information.
- Works with internal stakeholders within a dynamic environment and external partners to monitor and support development of business processes, cost recovery models and business cases, enhancements to enabling technology to facilitate above-property customer settlement, improved customer experience and operational efficiencies.
- Participates in contract negotiation efforts with third-party providers with research, financial, and data driven insights which align to Marriott’s Global Payments business strategies.
- Supports the maintenance of regular reporting and communication with key stakeholders regarding pertinent strategic initiative activities and developments related to payments.
- Develops and/or participate in benchmarking and market-to-market activities to stay abreast of trends and bring best-practices to Marriott’s model.
- Supports the management of ongoing partner relationships
- Tracks compliance and regulatory changes as required.

**Leading Team**
- Champions leaders’ vision for project delivery.
- Works with direct reports and peers to develop and implement strategies and goals. Communicates a clear and consistent message regarding goals to produce desired results.
- Makes and executes the necessary decisions to keep team moving forward toward achievement of goals.
- Provides targeted and timely communication of results, achievements and challenges to direct reports, peers, and leaders.

**Managing and Conducting Human Resources Activities**
- Continuously improves department, prog