IT Operations Analyst Ii

hace 2 semanas

México TE Connectivity A tiempo completo

TE Connectivity’s IT Operations Teams support hardware installation and configuration and ongoing maintenance of the computer/data center. They monitor batch schedules and take actions as necessary in response to schedule problems or abnormal program terminations and manage tape backups, including physical tape handling; coordinate, diagnose and troubleshoot employee issues with personal computers and related systems; provide support services to employees with technical problems and information technology issues involving desktop, laptop or network services from local personnel or from employees using network remote access. TE’s IT Operations Teams provide timely resolution of problems or escalation on behalf of customer to appropriate technical personnel. They develop, document, and implement standard operating procedures and customer service guidelines relating to remote IT support. At times they may monitor and troubleshoot equipment and assist with logging and documentation, cabling, racking, and server installations.

**What your background should look like**:
Functions-Responsabilities
Supports hardware installation and configuration and ongoing maintenance of the computer and MDF.
May monitor and troubleshoot equipment and assist with logging and documentation.
Responsibilities may also include cabling, racking and server installations.
Coordinates, diagnoses, troubleshoots and supports incident employee issues with personal computers, mobile devices, printers and related systems.
Provides support services to employees with technical problems and information technology issues involving desktop, laptop or network services from local personnel or from employees using network remote access.
Provides timely resolution of problems or escalation on behalf of customer to appropriate technical personnel.
Develops, documents, and implements standard operating procedures and customer service guidelines relating to remote IT support.
Responsible for IT and Cybersecurity local Audits; Comply with IT and Business policies, procedures and service guidelines
Provides timely resolution of problems or escalation on behalf of customer to the appropriate technical personnel.
Builds strong and positive working relationships with all functional areas.

**Requirements**:
Education Bachelor´s Degree in Computer Systems Engineering or related field
Minimum experience: 3 - 5 years experience as IT Analyst
Languages: Ingles Avanzado/ Fluent English

Competencie Technical
Network
Telecomm
Structured Cabling
Windows
Milestone
Infinias
Mobile devices
Office 365
Backup tapes handling
PC Support

Soft skills
Problem Solving
Priority setting
Action Oriented
Aproachability
Drive for results
Customer Service
Communication Skills

**Competencies**:

- Values: Integrity, Accountability, Inclusion, Innovation, Teamwork

  • IT Operations Analyst Ii

    hace 2 semanas

    México TE Connectivity A tiempo completo

    TE Connectivity’s IT Operations Teams support hardware installation and configuration and ongoing maintenance of the computer/data center. They monitor batch schedules and take actions as necessary in response to schedule problems or abnormal program terminations and manage tape backups, including physical tape handling; coordinate, diagnose and...

  • IT Systems Engineer Ii

    hace 3 semanas

    Ciudad de México ICON A tiempo completo

    **At ICON, it’s our people that set us apart. Our diverse teams enable us to become a better partner to our customers and help us to fulfill our mission to advance and improve patients’ lives.****Our **‘Own It’** culture is driven by four key values that bring us together as individuals and set us apart as an organization: Accountability & Delivery,...

  • Financial Analyst Ii

    hace 2 semanas

    Edo. de México Bausch Health Companies A tiempo completo

    Financial Analyst II (8586)**Career Opportunities: Financial Analyst II (8586)**Requisition ID **8586** - Posted - **LATAM** - **Finance** - **MX - Grossman** - City (4)actualizadoactualizadoactualizadoBausch Health is an EEO/AA employer M/F/D/V.

  • Financial Analyst Ii

    hace 2 semanas

    Edo. de México Bausch Health Companies A tiempo completo

    Financial Analyst II (8586) **Career Opportunities: Financial Analyst II (8586)** Requisition ID **8586** - Posted - **LATAM** - **Finance** - **MX - Grossman** - City (4) actualizado actualizado actualizado Bausch Health is an EEO/AA employer M/F/D/V.

  • Operations Analyst Ii

    hace 6 días

    México PPG Industries A tiempo completo

    As an OPERATIONAL ANALYST, you will provide Service best practices of Incident, Problem and Knowledge centered support. In Operations Analyst, you will gain a broad understanding of the existing systems and technologies, inter-relationships and business processes so they will have a reasonably clear understanding of the current state. This Job is located in...

  • IT Infrastructure Operations Analyst

    hace 2 semanas

    México PPG A tiempo completo

    You will be part of the Network Operations Center. The team manages our corporate network. As an Operations Analyst, you will develop your IT skills in a large enterprise, collaborate with people from different countries and enjoy a great work environment. This Job is located in #LI-Hybrid within Queretaro and will report to Manager. **Key Responsibilities**...

  • Product Operations Ii It

    hace 6 días

    Ciudad de México Nubank A tiempo completo

    **About Nubank****Our Product Operations Team**At Nubank, many things are done from scratch. We understood that to offer the most transparent, fair, and intuitive financial products and services; we had to recreate them from our early days completely. We needed professionals who could navigate from business strategy to project management for this endeavor,...

  • IT Infrastructure Operations Analyst

    hace 2 semanas

    México PPG A tiempo completo

    You will be part of the Network Operations Center. The team manages our corporate network.As an Operations Analyst, you will develop your IT skills in a large enterprise, collaborate with people from different countries and enjoy a great work environment.This Job is located in #LI-Hybrid within Queretaro and will report to Manager.**Key Responsibilities**-...

  • Data Analyst Ii

    hace 3 días

    Ciudad de México ICON Plc A tiempo completo

    Data Analyst II (Radiology)ICON plc is a world-leading healthcare intelligence and clinical research organization. We’re proud to foster an inclusive environment driving innovation and excellence, and we welcome you to join us on our mission to shape the future of clinical developmentWe are currently seeking a Data Analyst II to join our diverse and...

  • Risk Operations Analyst Ii

    hace 3 semanas

    Ciudad de México Citi A tiempo completo

    The Risk Operations Analyst II is a developing professional role. Applies specialty area knowledge in monitoring, assessing, analyzing and/or evaluating processes and data. Identifies policy gaps and formulates policies. Interprets data and makes recommendations. Researches and interprets factual information. Identifies inconsistencies in data or results,...