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The Workforce Cap Analyst 2 is a developing professional role. Applies specialty area knowledge in monitoring, assessing, analyzing and/or evaluating processes and data. Identifies policy gaps and formulates policies. Interprets data and makes recommendations. Researches and interprets factual information. Identifies inconsistencies in data or results, defines business issues and formulates recommendations on policies, procedures or practices. Integrates established disciplinary knowledge within own specialty area with basic understanding of related industry practices. Good understanding of how the team interacts with others in accomplishing the objectives of the area. Develops working knowledge of industry practices and standards. Limited but direct impact on the business through the quality of the tasks/services provided. Impact of the job holder is restricted to own team. **Responsibilities**: - Performs workforce analytics, monitoring, assessing, and analyzing and/or evaluating workforce data. - Performs short and long term capacity planning analysis. Makes judgments and formulates recommendations on policies, procedures or practices. - Independently identifies capacity issues and recommends solutions. - Applies good understanding of how the team interacts with others in accomplishing the goals of the area. - Applies specialty area knowledge in monitoring, assessing, analyzing and/or evaluating processes and data. - Identifies policy gaps and formulates policies. Interprets data and Makes recommendations. Integrates established disciplinary knowledge within own specialty area with basic understanding of related industry practices. - Limited but direct impact on the business through the quality of the tasks/services provided. Develops working knowledge of industry practices and standards. Must be able to exchange information in a concise and logical way as well as be sensitive to audience diversity.**Qualifications**: - 1 - 5 years of related experience (Finance, Math, Computer Science, Workforce Management) - Advanced analysis and reporting skills **Education**: - Bachelor’s/University degree or equivalent experience This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required. - Ability to analyze data trends for operational risk and efficiencies; prepare a concise presentation of findings and recommendations to share with business partners. Understanding of financial cost impacts to compliment and strengthen business recommendations. - Detail oriented with good organizational and presentation skills. Ability to interact with all levels, including senior management, as a business partner with good verbal and written skills. - English proficiency is a plus. - Branches knowledge or experience is recommended or considered helpful to do the job. - Ability to work with mínimal supervision in a fast-paced environment, to be able to prioritize work, set goals and complete work by designated deadlines; ability to work independently. - Excellent technical skills required. Databases: Access; Microsoft Excel; Microsoft Suite products. - **Job Family Group**: Operations - Core - **Job Family**: Workforce Capacity - **Time Type**: Full timeCiti is an equal opportunity and affirmative action employer. Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. View the "**EEO is the Law**" poster. View the **EEO is the Law Supplement**. View the **EEO Policy Statement**. View the **Pay Transparency Posting
