Workforce Cap Analyst 2
hace 3 semanas
The Workforce Cap Analyst 2 is a developing professional role. Applies specialty area knowledge in monitoring, assessing, analyzing and/or evaluating processes and data. Identifies policy gaps and formulates policies. Interprets data and makes recommendations. Researches and interprets factual information. Identifies inconsistencies in data or results, defines business issues and formulates recommendations on policies, procedures or practices. Integrates established disciplinary knowledge within own specialty area with basic understanding of related industry practices. Good understanding of how the team interacts with others in accomplishing the objectives of the area. Develops working knowledge of industry practices and standards. Limited but direct impact on the business through the quality of the tasks/services provided. Impact of the job holder is restricted to own team.**Responsibilities**:- Performs workforce analytics, monitoring, assessing, and analyzing and/or evaluating workforce data.- Performs short and long term capacity planning analysis. Makes judgments and formulates recommendations on policies, procedures or practices.- Independently identifies capacity issues and recommends solutions.- Applies good understanding of how the team interacts with others in accomplishing the goals of the area.- Applies specialty area knowledge in monitoring, assessing, analyzing and/or evaluating processes and data.- Identifies policy gaps and formulates policies. Interprets data and Makes recommendations. Integrates established disciplinary knowledge within own specialty area with basic understanding of related industry practices.- Limited but direct impact on the business through the quality of the tasks/services provided. Develops working knowledge of industry practices and standards. Must be able to exchange information in a concise and logical way as well as be sensitive to audience diversity.**Qualifications**:- 0-2 years relevant experience- Basic level experience in a related role (combination of education/experience).- Basic analysis and reporting skills**Education**:- Bachelor’s/University degree or equivalent experienceThis job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.- **Job Family Group**:Operations - Core- **Job Family**:Workforce Capacity- **Time Type**:Full timeCiti is an equal opportunity and affirmative action employer.Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.View the "**EEO is the Law**" poster. View the **EEO is the Law Supplement**.View the **EEO Policy Statement**.View the **Pay Transparency Posting
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Workforce Cap Analyst 2
hace 3 semanas
Metepec, México Citi A tiempo completoThe Workforce Cap Analyst 2 is a developing professional role. Applies specialty area knowledge in monitoring, assessing, analyzing and/or evaluating processes and data. Identifies policy gaps and formulates policies. Interprets data and makes recommendations. Researches and interprets factual information. Identifies inconsistencies in data or results,...
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Workforce Cap Analyst 2
hace 2 semanas
Metepec, México Citi A tiempo completoThe Workforce Cap Analyst 2 is a developing professional role. Applies specialty area knowledge in monitoring, assessing, analyzing and/or evaluating processes and data. Identifies policy gaps and formulates policies. Interprets data and makes recommendations. Researches and interprets factual information. Identifies inconsistencies in data or results,...
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Banamex - Workforce Cap Intermed Analyst - C11
hace 3 semanas
Metepec, México Citi A tiempo completo**Responsibilities**:- Supervises a medium team of support staff that operates a control desk supporting a department within the organization (typically up to 25).- Addresses and resolves exceptional/unusual situations.- Evaluates subordinates' performance and makes recommendations for pay increases, promotions, terminations, staffing etc.- Impacts the team...
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Banamex - Workforce Cap Intermed Analyst C11
hace 16 horas
Metepec, México Citi A tiempo completo**Responsibilities**:- Supervises a medium team of support staff that operates a control desk supporting a department within the organization (typically up to 25).- Addresses and resolves exceptional/unusual situations.- Evaluates subordinates' performance and makes recommendations for pay increases, promotions, terminations, staffing etc.- Impacts the team...
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Workforce Cap Analyst 2 Metepec
hace 6 días
Metepec, México Citi A tiempo completoGlobal Workforce Optimization de Citi es una organización diseñada para optimizar personas, procesos y tecnología. Nuestra misión es asociarnos con las empresas de Citi a nível mundial para mejorar la experiência del cliente, aumentar los ingresos, alcanzar los objetivos de servicio y maximizar la eficiencia. El Scheduling & Forecasting Analyst se...
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Workforce Cap Analyst 2 Metepec
hace 6 días
Metepec, México Citi A tiempo completoGlobal Workforce Optimization de Citi es una organización diseñada para optimizar personas, procesos y tecnología. Nuestra misión es asociarnos con las empresas de Citi a nível mundial para mejorar la experiência del cliente, aumentar los ingresos, alcanzar los objetivos de servicio y maximizar la eficiencia.El Scheduling & Forecasting Analyst se...
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Workforce Cap Analyst
hace 2 semanas
Metepec, México Citi A tiempo completoGlobal Workforce Optimization de Citi es una organización diseñada para optimizar personas, procesos y tecnología. Nuestra misión es asociarnos con las empresas de Citi a nível mundial para mejorar la experiência del cliente, aumentar los ingresos, alcanzar los objetivos de servicio y potencializar la eficiencia. Workforce Analyst 1 es responsable de...
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Workforce Cap Analyst
hace 2 semanas
Metepec, México Citi A tiempo completoGlobal Workforce Optimization de Citi es una organización diseñada para optimizar personas, procesos y tecnología. Nuestra misión es asociarnos con las empresas de Citi a nível mundial para mejorar la experiência del cliente, aumentar los ingresos, alcanzar los objetivos de servicio y potencializar la eficiencia. Workforce Analyst 1 es responsable de...
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Workforce Cap Intermed Analyst
hace 2 semanas
Metepec, México Citi A tiempo completoThe Workforce Cap Intermed Analyst is a developing professional role. Deals with most problems independently and has some latitude to solve complex problems. Integrates in-depth specialty area knowledge with a solid understanding of industry standards and practices. Good understanding of how the team and area integrate with others in accomplishing the...
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Workforce Cap Intermed Analyst
hace 2 semanas
Metepec, México Citi A tiempo completo**Responsibilities**: - Responsible to produce various documents that are required on a monthly and annual basis at the Country level that include: Opportunities & Risk (O&R), Monthly Operations Review, Full Year Forecast Iterations, Actuals, Annual Plan and Mid-Year Plan. Working with the Global GWFO team to establish Global best practices. Must review the...
