QA Specialist

**QA Specialist (Quality Assurance)**
**Department: Quality / Food**
**Responsible for managing, maintaining, and validating quality assurance and food safety documentation, systems, and data to ensure regulatory compliance, traceability, and operational accuracy.**
**This role acts as a key liaison between QA leadership, suppliers, co-packers, and internal stakeholders, supporting audits, certifications, supplier approvals, and continuous improvement initiatives within the Quality Management System.**

**Key Responsibilities**:

- **Maintain and control QA and food safety documentation across internal platforms (ERP, QA systems, customer portals).**:

- **Manage product, ingredient, supplier, and co-packer specifications, ensuring accuracy and regulatory compliance.**:

- **Maintain active item lists and support product release processes.**:

- **Upload and validate compliance documentation in customer and regulatory platforms (e.g., ICIX).**:

- **Collect, review, and maintain supplier and co-packer documentation (audits, HACCP plans, certifications).**:

- **Coordinate certification processes and renewals (Organic, Kosher, GFSI, among others).**:

- **Support supplier approval and evaluation processes for new and existing ingredients.**:

- **Support internal, customer, and third-party audits.**:

- **Assist in mock recalls, traceability exercises, and food safety investigations.**:

- **Review audit findings, corrective actions, and follow-up documentation.**:

- **Generate QA and food safety reports for management.**:

- **Monitor and analyze KPIs related to quality performance, complaints, and compliance.**:

- **Identify trends and improvement opportunities based on audit and operational data.**:

- **Participate in continuous improvement projects within the QA function.**:

- **Collaborate with QA Managers, Commercial teams, and external partners to resolve quality or food safety issues.**:

- **Support quality investigations, customer complaints, and special projects as required.**:

- **Ensure compliance with GMP, food safety standards, and internal safety policies.**:

- **Maintain accurate records to support traceability and regulatory requirements.**:
**Required Qualifications**
**Education**:

- **Bachelor’s degree in Food Science, Chemistry, Biology, Food Engineering, or a related scientific field.**:

- **Experience (depending on seniority)**:

- **Intermediate: 2-3 years in food or manufacturing QA roles.**:

- **Senior: 4+ years in QA management or senior QA roles, preferably in food or pharmaceutical industries.**:
**Technical Knowledge**:

- **Quality Assurance and Food Safety Management Systems.**:

- **GMP, HACCP, FSMA, PCQI, FSVP standards.**:

- **ERP and QA platforms (e.g., Oracle, SharePoint, Siemens).**:

- **Certification programs (Organic, Kosher, GFSI).**:

- **Microsoft Office (Excel, Word, PowerPoint).**:
**Soft Skills**:

- **Strong analytical and organizational skills.**:

- **High attention to detail and data accuracy.**:

- **Ability to manage multiple priorities with mínimal supervision.**:

- **Clear and effective communication skills in English (written and verbal).**:

- **Ability to work in cross-functional and multicultural environments.**:

- **Proactive, results-oriented, and adaptable mindset.**:
**Hiring Details**:

- **Prestaciones superiores a las de Ley (+2Vacaciones/50%Prima vacacional, 30 días Aguinaldo, vales despensa, fondo de ahorro, seguro de gastos médicos mayores, bono anual variable, estacionamiento, PTO days, entre otros).**:

- **Monday to Friday, 8:00am-5:00pm or 9:00am-6:00pm (daylight saving / summer time)**:

- **After anniversary, 1/2 day to be WFH**:

- **Indefinite contract after training period**:
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