Marketing & Customer Service Executive

hace 1 día

Ciudad de México CDMX FAME Asesores en Recursos Humanos A tiempo completo

_**JOIN OUR TEAM**_

Do you have a passion for marketing, customer service and are interested in the logistics industry? This is the opportunity for you

We are looking for a _**Marketing & Customer Service Executive**_ to join our international team at a leading freight forwarder.

**Location**: CDMX (Angel de la Independencia)

**What are we looking for?**
- Experience in sales, customer service and marketing in logistics companies.
- Ability to identify new business opportunities and build strong customer relationships.
- Ability to create impactful marketing campaigns and enhance the customer experience.
- Conversational English is a must

**Main functions of the position**
- Identify and develop new business opportunities
- Conduct market research to identify trends, competitors and potential growth areas.
- Build and maintain strong relationships with customers, providing exceptional service and support
- Creating and executing online and offline marketing campaigns to promote services and attract new customers
- Prepare and present market, campaign performance, budget and KPIS reports
- Prepare and manage promotional content for newsletters, blogs and other media
- Attend industry events, trade shows and conferences to generate networking and promote the company's services
- Coordinate and resolve issues with carriers and other suppliers to ensure customer satisfaction
- Develop customer loyalty strategies
- Coordinate with the sales team to ensure customer expectations are met.
- Analyse customer behaviour to improve the service experience.

**What do we offer?**
- Competitive salary
- Superior legal benefits
- Monday to Friday 9am to 6pm - occasional Saturdays as required.
- Professional growth in an international environment.
- Opportunity to attend global industry events.
- Excellent working environment
- **Location**: CDMX (Angel de la Independencia)

Interested?

Send your CV and be part of a company that connects the world through innovative logistics solutions

Tipo de puesto: Tiempo completo

Sueldo: $1.00 al mes

Beneficios:

- Caja de ahorro
- Seguro de gastos médicos mayores
- Seguro de vida
- Vales de despensa

Tipo de jornada:

- Lunes a viernes

Pregunta(s) de postulación:

- Do you think you meet all the requirements for the job?
- Do you think you are able to communicate in English at a professional level?

Escolaridad:

- Licenciatura terminada (Obligatorio)

Experiência:

- sales, customer service and marketing in logistics companies: 3 años (Obligatorio)
- Customer Service in Freight Forwarder Companies: 3 años (Obligatorio)
- Develop new business opportunities: 3 años (Obligatorio)
- online and offline marketing campaigns.: 3 años (Obligatorio)

Idioma:

- Conversational English (Obligatorio)

Lugar de trabajo: Empleo presencial

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