Technical Service Specialist
hace 1 semana
At ABB, we help industries outrun - leaner and cleaner. Here, progress is an expectation - for you, your team, and the world. As a global market leader, we’ll give you what you need to make it happen. It won’t always be easy, growing takes grit. But at ABB, you’ll never run alone. Run what runs the world.
This Position reports to:
Local Division Manager
**Your role and responsibilities**
In this role, you will have the opportunity to provide customers with consultancy services, including risk and gap assessments. You'll design system architectures and cybersecurity concepts that meet both customer and international standards, while preparing thorough assessment documents based on best practices and regulations. Your role will involve deploying cybersecurity solutions, testing the controls to ensure they work effectively, and scanning systems for vulnerabilities, offering mitigation strategies.
The work model for the role is: #LI-Remote
This role is contributing to the Process Automation division in Mexico.
You will be mainly accountable for:
- Provide customer with risk assessment, gap assessment and other consultancy services.
- Design system architecture and cybersecurity concepts to align with customer and international requirements, while building risk and gap assessment documents based on industry best practices, international standards, and class requirements.
- Deploy cybersecurity solutions in alignment with customer and industry requirements, and test the implemented controls to ensure their functionality and effectiveness.
- Scan system vulnerabilities and suggest mitigations.
- Execute periodical cyber security services to maintain system onboard vessel or in a port.
- Analyze and troubleshoot network problems and other cyber related issues.
- Able to respond to cyber security incidents.
Qualifications for the role
- At least 3 years of experience as OT cyber security service engineer.
- Bachelor's degree with IT background focused OT experience.
- Strong knowledge about distributed control systems (DCS). Knowledge about ABB 800xA system is preferred.
- Strong knowledge of computer networking concepts, network security methodologies, and cyber security solutions (ex. Application whitelisting, Backup solutions, network analyzing, Log aggregation, SIEM and other)
- Strong knowledge about windows and virtual system administration.
- Knowledge about IEC 62443 standard. Knowledge about Maritime class cyber security standards is preferred
- Knowledge of technology integration processes and the ability to identify critical infrastructure systems.
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