Carrier Relations Manager

hace 2 días

Ciudad Juárez Chih, México Flō Networks A tiempo completo

Flō Networks is a leading provider of telecommunications services between the US and Mexico. We provide connectivity and managed services to Fortune 1000 companies, telecommunications, and cable companies over a fiber optic network that spans over 35,000 miles between both countries.

We have an immediate need for an experienced **Carrier Relations Manager.** This position will be based in **Ciudad Juárez, Mexico.**

**The Role**:
**The Responsibilities**:

- Source connectivity services for our customers in the region.
- Accurately quote pricing and serviceability options to sales executives, pre-sales engineers and project managers.
- Accurately maintain records of circuits ordered and status of ongoing projects.
- Provides information to internal departments in regards to circuits (i.e. circuit IDs, account numbers, etc.)
- Maintains an outstanding working relationship with telecom vendors and carriers.
- Assists Finance with billing disputes with vendors.
- Assists in the processing of telecom invoices and reconciliation.
- Responsible for the procurement of telecom services beyond customer premise locations.
- Reconciles customer premise connection charges and contract recurring lines.
- Assists management in resolving inquiries concerning charges to the budget.
- Assists in maintaining telecommunication accounting records, documents and databases.
- Creates and responds to written business correspondence with telecommunication vendors, carriers and regulatory agencies as required.
- Assists the support departments when the services procured are in default of the agreed terms and conditions for performance, technical requirements, support and response times.
- May perform other duties as assigned.

**The Requirements**:

- Bachelor’s degree in Telecommunications, Computer Engineering or related.
- +5 years’ experience procuring, managing or delivering telecommunications services.
- Special skills in project management, time management, organization, multi-tasking and detailed accounting analysis are needed for this position.
- Excellent time management, use of planning and forward-thinking skills and decision making skills.
- Must be detail oriented, very organized, self-motivated and maintain a professional attitude.
- Bilingual - Fluent in English and Spanish.

**Privacy notice**: Flō Networks does not use the personal information of job applicants for any purpose other than strictly the recruitment process.

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