Customer Service

hace 4 días

Querétaro, México DOGA A tiempo completo

**DOGA** **is a growing multinational company with over 60 years of experience in the development of customized projects for various industrial sectors.** With a strong focus on R&D, we established ourselves as a key player in the creation of advanced solutions by combining electronic and mechanical engineering.

**We design and manufacture our own products**, which allows the company to maintain full control over quality and innovation. With a global presence, we have subsidiaries in Italy, the United States, Mexico, Brazil, China, India, Morocco and Japan, and distributes its products to over 70 countries.

We are looking for a **Customer Service and Logistics Agent**, who will be directly responsible for the purchasing and import processes for materials from international suppliers, from the creation of purchase orders, tracking pick-up at source, and receiving at our site and system.

**ESSENTIAL TASKS**
- Maintain constant communication, negotiations, and general business relationships with suppliers in the industrial and logistics sectors in Mexico, Europe, and Asia, ensuring their proper performance and working on their development if necessary.
- Follow up with assigned clients, including the review of their demand/orders, facilitating the necessary documentation for the export of sold materials, and monitoring the invoice entry process for payment.
- Collaborate with the warehouse/production team to ensure the receipt, supply, and shipment of associated components to assigned clients (inventory tracking).

**PROFILE REQUIRED**
- Bachelor's degree in Logistics, Business, Administration, Engineering, or a similar field.
- Certification or demonstrable proficiency in advanced Excel with Power BI, Power Query, macros, and/or interactive dashboards.
- Knowledge of SAP (1-3 years of experience).
- Advanced level of both oral and written English.
- Effective communication, negotiation, data analysis, and problem-solving skills.

**WHAT WE OFFER**
- **Join a Thriving Company**: Work for a rapidly growing and strategically positioned company.
- **Dynamic Team Environment**: Collaborate in active work environment alongside a team of highly qualified and dedicated professionals.
- **Inclusive Culture**: Thrive in an inclusive culture that values diversity, where all individuals, regardless of background, gender, sexual orientation, abilities, or gender identity, feel respected and valued.

**If you are interested in joining our DOGA team, do not hesitate to apply.**We will be happy to talk to you

  • Customer Service

    hace 2 semanas

    Querétaro, México Zoraida Robles A tiempo completo

    Empresa dedicada a la fabricación de soluciones de recubrimientos, lacas y pinturas para diversas industrias, incluyendo automotriz, electrodomésticos, envases y electrónica, ubicada en el **PARQUE INDUSTRIAL QUERETARO**, solicita:**Customer Service**Experiência: trato directo con cliente, procesamiento de órdenes de compra, coordinación con los...

  • Customer Service Specialist

    hace 2 semanas

    Querétaro, México Tata Consultancy Services A tiempo completo

    Role: Customer Service Representative Role Type: Full time, On-site Location: Queretaro, MexicoKey Skills: • Advanced English communication skills • Proven Customer Support experience or experience as Client Service Representative • Ability to appreciate the customers’ perspective showing empathy. • Active listening to fully engage the customer...

  • Customer Service Representative

    hace 2 días

    Querétaro, México Tata Consultancy Services A tiempo completo

    Role: Customer Service Representative Role Type: Full time, On-site Location: Queretaro, Mexico • Advanced proficiency in English Key Skills: • Advanced English communication skills • Proven Customer Support experience or experience as Client Service Representative • Ability to appreciate the customers’ perspective showing empathy. • Active...

  • Customer Service Representative

    hace 4 semanas

    Querétaro, México Tata Consultancy Services A tiempo completo

    **Responsibility**:- Advanced English communication skills,-- Proven Customer Support experience or experience as Client Service Representative,-- Ability to appreciate the customers’ perspective showing empathy,-- Active listening to fully engage the customer with their concerns,-- Ability to multi-task,-- Computer and online navigational ability to...

  • Customer Service

    hace 5 días

    Querétaro City, México Tata Consultancy Services A tiempo completo

    Job Role : Customer Representative Job Location: QueretaroCommunicating with customers through various channels.At least one year of experience in Customer Service

  • Customer Service

    hace 4 días

    Querétaro, Qro., México Tata Consultancy Services A tiempo completo

    Job Role : Customer Representative Job Location: Queretaro Communicating with customers through various channels. At least one year of experience in Customer Service

  • Customer Service

    hace 2 semanas

    Querétaro, México Alemán Partners A tiempo completo

    **Department**: Supply**Key Responsibilities**:- Ensure timely fulfillment of customer requirements and specifications.- Monitor customer inquiries and process shipments.- Coordinate transport logistics as per customer needs.- Maintain direct communication with clients.**Requirements**:- Bachelor’s degree in Logistics, International Trade, or related...

  • Customer Service

    hace 2 semanas

    Querétaro, México Alemán Partners A tiempo completo

    **Department**: Supply **Key Responsibilities**: - Ensure timely fulfillment of customer requirements and specifications. - Monitor customer inquiries and process shipments. - Coordinate transport logistics as per customer needs. - Maintain direct communication with clients. **Requirements**: - Bachelor’s degree in Logistics, International Trade, or...

  • Customer Service Specialist

    hace 4 semanas

    Querétaro, Qro., México Tata Consultancy Services A tiempo completo

    Role: Customer Service Representative Role Type: Full time, On-site Location: Queretaro, Mexico Key Skills: • Advanced English communication skills • Proven Customer Support experience or experience as Client Service Representative • Ability to appreciate the customers' perspective showing empathy. • Active listening to fully engage the customer with...

  • Customer Service Representative

    hace 4 semanas

    Querétaro City, México Tata Consultancy Services A tiempo completo

    Role: Customer Service Representative Role Type: Full time, On-site Location: Queretaro, Mexico Key Skills: • Advanced English communication skills, • Proven Customer Support experience or experience as Client Service Representative, • Ability to appreciate the customers' perspective showing empathy, • Active listening to fully engage the...