Mexico Office Manager

**Company Description**
McDonald’s growth strategy, Accelerating the Arches, encompasses all aspects of our business as the leading global omni-channel restaurant brand. As the consumer landscape shifts we are using our competitive advantages to further strengthen our brand. One of our core growth strategies is to Double Down on the 3Ds (Delivery, Digital and Drive Thru). McDonald’s will accelerate technology innovation so 65M+ customers a day will experience a fast, easy experience, whether at one of our 25,000 and growing Drive Thrus, through McDelivery, dine-in or takeaway.

McDonald’s Global Technology is here to power tomorrow’s feel-good moments.

That’s why you’ll find us at the forefront of transformative technology, exploring new and innovative ways to serve our millions of customers and spread happiness one delicious Hot Fudge Sundae-dipped fry at a time. Using AI, robotics and emerging tech, we’re digitizing the Golden Arches. Combine that with our unparalleled global scale, and we’re reshaping all areas of the business, industry and every community that is home to a McDonald’s restaurant. We face complex tech challenges every day. But that’s where our diverse and talented teams come in. They’re made up of the best and brightest from all over the globe, and they thrive in the space where feel-good meets fast-paced.

We’re recruiting engineers to join our Global Technology team in Mexico City as we open our McDonald’s Global Office in Mexico. Our Mexico City Office will be a hub for technology innovation and operational support to help us build the solutions that will improve our customer, crew and employee experience each and every day.

Check out the McDonald’s Global Technology Technical Blog to learn how technology and our global team are directly enabling the Accelerating the Arches strategy.

The Mexico Office Manager & Project Coordinator plays a dual role in supporting project management and office operations for McDonald’s Global Office in Mexico City. This position ensures the successful execution of strategic initiatives while maintaining smooth day-to-day office functions.

The role reports to the Mexico Site Lead and collaborates with local and global functions and teams to ensure alignment and delivery of key initiatives.

**Key Responsibilities**:
**Project & Program Management**
- Partner with functional leaders to define project strategies, timelines, and workstreams.
- Develop and maintain integrated project plans, track deliverables, and manage interdependencies.
- Coordinate governance forums and project status meetings, ensuring clear communication of decisions and action items.
- Monitor project metrics, risks, and issues, and support timely reporting across all workstreams.
- Create executive-ready materials including status updates, onboarding/offboarding guides, and key communications.
- Support change management efforts and capture lessons learned to improve future initiatives.

**Office & Administrative Management**
- Oversee daily office operations, including supply management and facility coordination.
- Organize internal meetings and global visits, handling logistics such as catering, transportation, and room setup.
- Manage visitor protocols and provide executive-level administrative support for site needs.
- Facilitate cross-functional collaboration and ensure teams have the resources needed to operate effectively.
- Support internal communications in partnership with functional and corporate teams.

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**Qualifications**
- 2-3 years of experience in program and project management, preferably supporting large-scale, global initiatives.
- Proven ability to manage complex project plans, track deliverables, and coordinate across multiple workstreams.
- Excellent communication and interpersonal skills, with the ability to influence and collaborate across all organizational levels.
- Strong organizational and time management skills; able to handle multiple priorities and meet tight deadlines.
- Agile and adaptable mindset with a proactive approach to learning and problem-solving.
- Familiarity with both waterfall and agile project management methodologies and tools.
- Experience managing core PMO functions such as risk and issue tracking, change control, resource coordination, and status reporting.
- Demonstrated ability to foster cross-functional partnerships and align stakeholders around shared goals, particularly in support of site-level operations in Mexico.

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