Key Account Specialist

Company Overview:
DiDi Global Inc. is the world’s leading mobility technology platform. It offers a wide range of app-based services across markets including Asia-Pacific, Latin America and Africa, including ride hailing, taxi hailing, chauffeur, hitch and other forms of shared mobility as well as auto solutions, food delivery, intra-city freight, and financial services.

DiDi provides car owners, drivers, and delivery partners with flexible work and income opportunities. It is committed to collaborating with policymakers, the taxi industry, the automobile industry and the communities to solve the world’s transportation, environmental and employment challenges through the use of AI technology and localized smart transportation innovations. DiDi strives to create better life experiences and greater social value, by building a safe, inclusive and sustainable transportation and local services ecosystem for cities of the future.

LI-Hybrid

Team Overview:
We are looking for a Key Account Specialist to focus on national and international food industry brands. The Key Account Specialist will work closely with the Key Account Manager and the business strategy team to reach the growth potential and maximize the coverage of key accounts. In long-term plan, a KA specialist needs to interact with the clients to support their business growth based on our platform activities and promotion strategic tools. An outstanding performance will be a promising foundation as a future KA manager.

Role Responsibilities:
1. Support the management of a restaurant portfolio (Key Accounts) with the aim of increasing sales volume, revenue, profitability & user experience by strategizing with support of data analysis.

2. Retain and manage key account business partners by supporting their revenue growth.

3. Stay in touch with partners to build long-lasting strong relationships.

4. Reach the full potential of the footprint of the brands in your portfolio.

5. Execute the annual/quarter/monthly plan in line with strategy team in order to match the brand an platform promotion and platform activities

6. Provide insights constructive solutions on improving KA’s growth.

7. Execute promos and campaigns with the top restaurant chains

Track metrics for recording the success and quality of the restaurants.

Role Qualifications:
1. English language, business fluency.

2. Negotiation skills to have win-win collaboration with stakeholders.

3. Commercial abilities with the focus on account management.

4. Has strong strategic & analytical skills

5. Social versatility. Adapts to different cultures and organizational levels.

EEO Statement:

- We create customer value - We strive to always create valuable experiences for our users in everything we do. Our focus is to always innovate new experiences that are safe, pleasant, and efficient.
- We are data-driven - We are strong believers in making informed decisions, that’s why we are data-driven. We can better navigate the business landscape strategically by analyzing valuable metrics.
- We believe in Win-win Collaboration - Success is a team sport. When we work to help our partners and colleagues win, we win, too. While keeping everyone's best interest at heart, we communicate with candor and execute with excellence in all we do.
- We believe in integrity - Integrity is at the very core of our business. We are people who always want to do the right thing. Our intentions are sincere, we speak our minds and listen to each other.
- We always strive to do better. That means venturing beyond our comfort zones, learning from our mistakes, and helping each other grow.
- We believe in Diversity and Inclusion - Diversity is one of our biggest strengths. Our differences are what makes us distinct. We respect each other and believe in equal opportunities for all.

**We are committed to building inclusive and diverse teams.**

We are committed to building inclusive and diverse teams, and a workplace that is free from discrimination and harassment, because that’s how we create better products and services, make better decisions and better serve the communities we’re a part of.

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