Digital Channels Fraud Risk Director

**Responsibilities**: - An Investigator will be responsible for the coordination and investigation of high level fraud matters and/or network security incidents - This role will utilize sophisticated expertise in investigative interviewing, fraud identification, loss prevention, network security, cyber enabled fraud, to identify fraud activities, schemes, trends and organized rings that create a risk to our firm, its employees, shareholders, systems, assets and clients - Establish/enhance an overall Global Investigations Program for the coverage region - Define the strategy, model and approach for escalation, response, policy development, data quality, reporting and compliance - Act as a strategic business partner/key advisor and create an effective interaction model that incorporate the full fraud cycle of protection, investigation and prevention. - Ensure that all allegations of fraud and misconduct, Code of Conduct and ethics violations are properly investigated and managed in a professional and consistent manner - Work with regional in-business partners to implement appropriate controls and measures to protect company staff, assets, business operations, and intellectual property - Direct and manage all staffing activities: hiring, establishing performance expectations/goals/objectives, managing staff performance, disciplinary actions, terminations promotions and staff compensation decisions. - Establish methods for information sharing of trends and techniques, industry information, protocols and training on investigative processes - Serve as an active member of the senior Investigative team with input in the overall strategic direction and decision making for the Investigative function - Manage budget, year-end compensation pool and expense approvals - Establish a cost-effective operating model that maximizes return on investment (ROI) - Develop and maintain effective relationships with local regulatory bodies, law enforcement, intelligence agencies, sister bank network, and industry professional associations and keep abreast of the local and international environment - Conduct professional briefings on specific investigations to senior leadership inside and outside the firm **Qualifications**: - 15+ years of experience, including 8-10+ years' managerial experience - Managed team of Investigations managers, investigative professionals and resources - Established effective relationships with senior business leaders and internal partners - Managed complex investigative cases projects that have global consequences as well as civil and criminal implications - Evaluated/reviewed, developed and implemented investigations processes to effectively address process and technique changes as needed in their role - Demonstrated a clear understanding of investigation techniques and shares those insights appropriately with others - Has detailed understanding of all basic investigative concepts including report writing, cyber threat analysis, strategic forecasting, conducting lessons learned and regional expertise - Has experience with or understanding of potential global economic threats (e.g., cyber threats, global impact threats, foreign threats, etc.) - Understanding of levers (both controllable and uncontrollable) that may impact fraud loss - Experience with e-discovery tools, forensic accounting and data analytics - Professional certifications (CPA, CAMS, CFE and CFF) - Domestic and International travel - Flexibility to work on call off hours/weekends during critical project phases if necessary **Education**: - Bachelors degree, potentially Masters degree and managerial experience This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required. - **Job Family Group**: Corporate Services - **Job Family**: Investigations - **Time Type**: Full time - Citi is an equal opportunity and affirmative action employer. Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. View the "**EEO is the Law**" poster. View the **EEO is the Law Supplement**. View the **EEO Policy Statement**. View the **Pay Transparency Posting