Account Coordinator

hace 2 semanas

Ciudad de México Uber A tiempo completo

**Account Coordinator**

**About the Role**

We're looking for an Account Coordinator to join our Retail Commercial team and play a key role in supporting our partners' success. This position combines strategic data analysis with hands-on execution, helping to build strong, sustainable relationships and drive performance across multiple accounts.

In this role, you'll take part in crafting and executing commercial strategies, managing day-to-day operations, and delivering an exceptional experience for both partners and customers. Some days will require deep ownership of processes; others may focus on supporting broader execution. Flexibility and a growth mindset are key.

Join us on an exciting journey to enhance visibility, operational excellence, and long-term business growth.

**What You'll Do**
- Support the Account Manager in financial planning, operational tasks, and strategic processes
- Gather, interpret, and report on business performance metrics from multiple data sources
- Identify operational challenges and support improvements through process innovation
- Escalate or resolve complex issues related to data, partner visibility, or store operations
- Manage financial tasks such as invoicing and overdue account follow-ups
- Support the execution of commercial strategies through regular Business Reviews (weekly, monthly, quarterly)
- Collaborate with cross-functional teams (e.g., catalog, operations) to ensure a seamless customer experience
- Analyze data to uncover business pain points and propose action plans
- Explore and support new commercial growth opportunities

**What You'll Need**
- Between 1 or 2 years of professional experience in commercial roles (e.g., consulting, retail, CPG)
- Strong analytical skills - able to identify, quantify, and act on business opportunities
- Excellent organizational and communication abilities
- Proficiency in Microsoft Excel (must-have)
- Attention to detail and a proactive, hands-on mindset
- Comfortable working in English (written and spoken)
- Collaborative team player with a can-do attitude
- Confident in presenting ideas and supporting commercial discussions
- A positive, self-driven attitude and a strong desire to grow and learn

**Preferred Qualifications**
- Experience managing stakeholders across internal teams and partner organizations
- Strong communication skills for articulating product value and strategic initiatives
- Proven track record of translating strategy into results
- Ability to manage multiple accounts efficiently while maintaining accuracy and speed
- Experience working with CRMs such as Salesforce
- Experience with SQL

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