L3 Support Specialist

hace 6 días

Ciudad de México NTT DATA A tiempo completo

**Req ID**:227736

We are currently seeking a L3 Support Specialist to join our team in CDMX, Ciudad de M\u00e9xico (MX-CMX), Mexico (MX).

Actively provide support for resolution of L3 issues with detailed analysis, code fixes, and rigorous testing
Participate in Requirements gathering, design and implementation
by collaborating closely with all the stakeholders
Work on supporting Product servers and clients on cutting-edge platforms.
Contribute to our continuous improvement and continuous delivery
Work effectively in collaboration with other team members
Implement new tool functionalities that support changing business requirements
Develop functions that automate provisioning and access management primary/secondary controls
Develop functions that help improve user experience
Provide technical feedback and support to Development teams
Perform detailed RCA of issues in production, and implement corrective actions
Validated collaboration and communication skills, being able to lead in a global environment
Understanding of Agile principles will be added advantage.

Basic Qualifications:
Unix, SQL and knowledge of other scripting languages
Knowledge of programming language -Java
Design patterns, Object Oriented Programming and Best practices of coding.

**About NTT DATA Services**

**NTT DATA Services is an equal opportunity employer and considers all applicants without regarding to race, color, religion, citizenship, national origin, ancestry, age, sex, sexual orientation, gender identity, genetic information, physical or mental disability, veteran or marital status, or any other characteristic protected by law. We are committed to creating a diverse and inclusive environment for all employees. If you need assistance or an accommodation due to a disability, please inform your recruiter so that we may connect you with the appropriate team.

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