L3 Support Specialist

hace 5 días

Ciudad de México NTT Data Services A tiempo completo

**Req ID**: 227736

We are currently seeking a L3 Support Specialist to join our team in CDMX, Ciudad de México (MX-CMX), Mexico (MX).

Actively provide support for resolution of L3 issues with detailed analysis, code fixes, and rigorous testing

Participate in Requirements gathering, design and implementation

by collaborating closely with all the stakeholders

Work on supporting Product servers and clients on cutting-edge platforms.

Contribute to our continuous improvement and continuous delivery

Work effectively in collaboration with other team members

Implement new tool functionalities that support changing business requirements

Develop functions that automate provisioning and access management primary/secondary controls

Develop functions that help improve user experience

Provide technical feedback and support to Development teams

Perform detailed RCA of issues in production, and implement corrective actions

Validated collaboration and communication skills, being able to lead in a global environment

Understanding of Agile principles will be added advantage.

Basic Qualifications:
Unix, SQL and knowledge of other scripting languages

Knowledge of programming language -Java

Design patterns, Object Oriented Programming and Best practices of coding.

**About NTT DATA Services**

**_NTT DATA Services is an equal opportunity employer and considers all applicants without regarding to race, color, religion, citizenship, national origin, ancestry, age, sex, sexual orientation, gender identity, genetic information, physical or mental disability, veteran or marital status, or any other characteristic protected by law. We are committed to creating a diverse and inclusive environment for all employees. If you need assistance or an accommodation due to a disability, please inform your recruiter so that we may connect you with the appropriate team._**

**Job Segment**:Cloud, User Experience, Testing, Developer, Java, Technology

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