IT PMO Lead Pharma/manufacturing

1 Opening
- Mexico City

**Role description**:
**IT PMO Lead**— Pharma/Manufacturing**

**Delivery Manager II**

**Who We Are**:
Born digital, UST transforms lives through the power of technology. We walk alongside our clients and partners, embedding innovation and agility into everything they do. We help them create transformative experiences and human-centered solutions for a better world.

UST is a mission-driven group of 29,000+ practical problem solvers and creative thinkers in more than 30 countries. Our entrepreneurial teams are empowered to innovate, act nimbly, and create a lasting and sustainable impact for our clients, their customers, and the communities in which we live.

With us, you’ll create a boundless impact that transforms your career—and the lives of people across the world.

**You Are**:
UST Mexico is seeking IT PMO to lead the strategic planning, execution, and governance of IT projects across the organization, ensuring alignment with business objectives and regulatory standards common to pharma and manufacturing.

**The opportunity**:

- Direct and mature the IT PMO function, including project portfolio management, resource planning, and process standardization.
- Establish and manage project governance frameworks to ensure compliance with industry standards (e.g., GxP, FDA 21 CFR Part 11, ISO).
- Collaborate cross-functionally with business units, IT leaders, and external vendors to deliver complex technology initiatives.
- Drive continuous improvement and Agile adoption in project execution, reporting, and stakeholder engagement.
- Oversee budgeting and forecasting for IT programs, ensuring cost-effective delivery.
- Track, monitor, and communicate key performance indicators (KPIs) and project health across the enterprise.
- Mentor PMO staff and foster professional development through performance coaching and leadership.

This position description identifies the responsibilities and tasks typically associated with the performance of the position. Other relevant essential functions may be required.

**What you need**:

- 13+ years of experience
- Preferably a proven track record in pharma, biotech, or manufacturing IT environments.
- Strong understanding of regulatory frameworks and validation processes (e.g., CSV).
- Excellent leadership, communication, and stakeholder management abilities.
- Experience with ERP implementations, digital transformation, and systems integration.
- PMP, PgMP, or equivalent certification highly desirable.

**Benefits**

Employees receive mandatory and non-mandatory benefits such as fourteen (14) days of vacation beginning on the date of hire, vacation premium, ten (10) paid holidays, a Christmas Bonus of thirty (30) days’ pay, Monthly Food Vouchers, Saving Fund, and health insurance. Certain employees may be eligible for additional Company benefits beginning on the date of hire, including dental, disability and life insurance plans; four (4) days of personal time off per year, up to three (3) days of paid medical leave per year, and up to three (3) days of paid bereavement leave per year.

**What we believe**:
We proudly embrace the values that have shaped UST since day one. We build our culture of Humility, Humanity, and Integrity. These values inspire us to nurture a people-first, human centric culture that fosters diversity, prioritizes sustainable solutions, and keeps our people and clients at the forefront of all decisions.

**Humility**:
We will listen, learn, be empathetic and help selflessly in our interactions with everyone.

**Humanity**:
Through business, we will better the lives of those less fortunate than ourselves.

**Integrity**:
We honor our commitments and act with responsibility in all our relationships.

**An Equal Opportunity Workplace, Free of Discrimination and Harassment**

At UST, we strive to provide a work environment free of discrimination and harassment. We are an equal opportunity employer and employment decisions are based on merit and business needs. Our Human Rights Policy further illustrates our stand on this. We are committed to following fair employment practices that provide equal opportunities to all employees. We do not discriminate or allow harassment on the basis of race, color, religion, disability, gender, national origin, sexual orientation, gender identity, gender expression, age, genetic information, military status, or any other legally protected status. At UST, we value diversity and believe that a diverse workplace builds a competitive advantage.

**Un lugar de trabajo con igualdad de oportunidades y libre de discriminación y acoso**

En UST, nos esforzamos por proporcionar un ambiente de trabajo libre de discriminación y acoso. Somos un empleador que ofrece igualdad de oportunidades y basa las decisiones de empleo en los méritos y las necesidades del negocio. Estamos comprometidos a seguir prácticas de empleo justas que brinden igualdad de oportunidades a todos los empleados. No discriminamos ni permitim