Analyst- Information Management

-Job description
If you’re looking for a career where you can make a real impression, join Global Service Center (GSC) HSBC and discover how valued you’ll be. HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions.

We are currently seeking an experienced professional to join our team in the role of Analyst
- Information Management

This role is based out of Workforce Strategy & Enablement as part of broader Global Analytics Centre (GAC) under digital insights specialism. The principal accountability would be to drive the evolution of BI product, promote self-service, and enhance the engagement with existing product/solution being created, generate data reports and analytics to support business activities, projects, product planning, performance measurement, regulatory requests and decision making. The incumbent to work as individual contributor and responsible for:

- Work within team and stakeholders to determine BI & data requirements for enterprise BI systems
- Generate data from relevant HSBC systems as well as external sources
- Conduct analysis to detect trends and anomalies and explain variances to a variety of stakeholders
- Share information with stakeholders in suitable forms, these may be charts, tables or templates
- Participate in forums, meetings or events to interpret data and support decision making
- Accelerate Innovative distribution channels for reporting to enhance brand and embed self-service using new age technologies
- Coordinate and balance multiple projects in a time-sensitive environment, under pressure, meeting deadlines
- On-board, train, coach, motivate and develop talent and proactively retain high performing team members of analytics
- Proactively work within team to ensure business continuity of key processes/activities
Requirements

**Technical Skills**
- 1-3 year of relevant experience. Bachelor’s or Master’s degree from reputed university
- Advanced English
- Adept in data & analytics with relevant experience in business analysis, requirement development and implementation of BI solutions with proficiency with one of standard visualization tools (Power BI, Oracle BI, Tableau, or similar BI tools) and Ms-Office.
- Strong Business Intelligence skills with business analysis aptitude. Knowledge and understanding of financial-services/ banking-operations is advantageous.
- Ability to improvise the existing solutions/products from the current state, as continuous improvement initiatives given the dynamic and evolving service delivery model
- Excellent interpersonal, leadership and organizational skills are essential. Demonstrated initiative and the ability to manage multiple priorities in a changing environment are necessary.
- Capability to understand business requirement, and implement BI/Analytical solutions & techniques independently or with mínimal supervision and expertise in extracting insights from larger volumes of data using visualizations and convert them into meaningful actions for business
- Project management skills (Waterfall/Agile), planning & organizing skills, experience in management information on Human Resource data (knowledge on Success Factors, PeopleSoft, other HR ERPs is preferred)
- Proactive, independent and focused individual with excellent communication and interpersonal skills
- Ability to manage multiple demands, highly organized and methodical approach required.
- Ability to navigate through difficult situations, managing conflicts, and driving team level initiatives.
- Ability to analyze, reconcile and interpret data with good understanding of HR life cycle and processes
- Knowledge of Cloud Computing (Azure, AWS, GCP), and or exposure to Data Quality assessment and control (IBM MDM, Reference Data Management) is a plus-At HSBC we offer our colleagues a greater number of days so that they can fully enjoy their wedding, take care of the new member of the family, or grieve the loss of a family member. Our paid leave package is at the forefront in Mexico, now you have one more reason to be HSBC and proudly live a culture of well-being, balance and care.
-**Issued By HSBC Electronic Data Process Mexico Private LTD**