Employee Relations/labor Relations Senior

Johnson & Johnson is currently recruiting for an Employee Relations/Labor Relations Senior Specialist, Mexico (New Consumer Health Company). This position will be in Mexico City, Mexico, and will require 30% domestic travel.

Caring for the world, one person at a time has inspired and united the people of Johnson & Johnson for over 125 years. We embrace research and science - bringing innovative ideas, products, and services to advance the health and well-being of people.

With $82.1 billion in 2020 sales, Johnson & Johnson is the world's most comprehensive and broadly based manufacturer of health care products, as well as a provider of related services, for the consumer, pharmaceutical, and medical devices markets. Employees of the Johnson & Johnson Family of Companies work with partners in health care to touch the lives of over a billion people every day, throughout the world.

If you have the talent and desire to touch the world, Johnson & Johnson has the career opportunities to help make it happen. Thriving on a diverse company culture, celebrating the uniqueness of our employees, and committed to inclusion. Proud to be an equal opportunity employer. Johnson & Johnson is the world's most comprehensive and broadly-based healthcare Company, touching the lives of nearly a billion people every day. Our Family of Companies throughout the world compete in consumer, pharmaceutical, and medical devices & diagnostics markets and have the skills and resources to tackle the world's most pressing health issues.

**Responsibilities**:

- The Employee Relations/Labor Relations Senior Specialist, is responsible for managing Employee Relations and Labor Relations cases for designated workforce group(s) and may assist ER/LR Managers in specific Employee Relations and Labor Relations duties
- Assist with complex employment policy interpretation, workforce grievances, advice of management on discipline, coaching and training of management and employees, while driving adherence to standards
- Responsible for using standard tools, processes, and guidelines to research/investigate concerns, identify policy violations and evaluate findings, to ensure appropriate actions are consistently administered
- Support the collective bargaining administration and negotiations in the unionized sites and will manage non-complex grievances and discipline cases in unionized environments
- Operate as a steward for the company, escalating matters of concern when necessary to ensure that the interest of the company is protected
- Manages assigned cases to ensure appropriate resolution of service requests within defined time periods, levels of accuracy, quality standards, and customer satisfaction levels
- Treat the workforce with dignity and respect, maintaining high levels of confidentiality, trust, and integrity in the handling of sensitive and confidential issues
- Adheres to established standards and guidelines

**Qualifications** Requirements**:

- Bachelor’s Degree or equivalent is required
- A minimum of 5 years of Human Resources experience with a concentration in Employee Relations, Labor Relations, and/or HR Generalist
- Researching, Investigating, and addressing employee misconduct and poor performance; providing guidance to management
- Knowledge of the country’s Employment Relations laws and practices, with the ability to handle ER issues with autonomy, or under the supervision of a manager for more complex issues
- Knowledge of Labor Relations laws and practices, with the ability to prepare all regular LR meetings with autonomy, and the ability to independently lead simple LR meetings
- Experience in diagnosing, isolating, and resolving complex issues, while recommending and implementing strategies to resolve problems
- Provide specific expertise on at least one given topic belonging to the ER/LR domain
- Detail-oriented, especially as it pertains to effectively managing employee relations issues and investigations
- The ability to influence without authority
- Customer oriented and excellent customer service skills
- Enthusiastic team player with a strong drive to create a positive work environment
- Relationship management, coaching and collaboration skills
- Negotiation and consultative skills
- Strong interpersonal and facilitation skills
- Strong communication, both oral and written
- Possess the ability to secure and maintain confidential information
- Strong MS office and related technology skills
- Willingness to travel domestically 30% of the time

**Preferred Competencies**:

- Previous experience working within government entities

**Primary Location**
Mexico-Distrito Federal-Mexico City
- **Organization**
Johnson & Johnson, S.A. DE C.V. (8302)

**Job Function**
Human Resources

**Requisition ID**
2206067111W