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Customer Order Specialist
hace 3 semanas
_This is a fully on-site position in Guadalajara, Jalisco_
- Advanced english is a must_
**RESPONSIBILITIES**
- Create accurate and detailed service orders based on prior work completed for clients.
- Review customer requirements and specifications to ensure all necessary information is included in the order.
- Ensure 100% of eligible assets are on service orders and successfully transferred to the appropriate inside sales rep.
- Liaise with internal departments such as sales and operations to gather necessary information for order creation.
- Identify improvements to streamline the order creation process.
- Implement best practices and standard operating procedures to enhance efficiency and accuracy.
- Run reports and find sales opportunitied (look at servics due to past clients).
- Build quotes and send to sales team
- Submit order once sales closes the lead.
**PROFILE**
- 2-5 years of experience in sales support or administrative role, preferably within a service industry.
- Attention to detail, organization, strong communication and problem solving skills.
- Time management
- Proficiency in Microsoft Office and CRM software.
- Knowledge of sales processes and the sales funnel, including lead generation, qualification and conversion.
- Billing/ accounting experience preferred
**SCHEDULE**
Monday to Friday
8:00 a.m to 5:36 p.m
**SALARY AND BENEFITS**
$22,000- $26,000 gross salary
+$1,000 food stamps
+30 days Christmas bonus
+Private medical insurance
+15 days PTO (from day 1 to first year, after that 5 PTO days per year)
- This is a fully on-site position in Guadalajara, Jalisco_
- Advanced english is a must_
Pay: $22,000.00 - $26,000.00 per month
**Education**:
- High school or equivalent (preferred)
**Experience**:
- Sales: 2 years (required)
- Administrative : 1 year (preferred)
**Language**:
- Advanced english (required)
Work Location: In person
