Account Manager
hace 4 días
We are seeking remote** Account Manager** to join our team in **Mexico**.
**Responsibilities**:
- Cold calling to proactively pursue new prospects to grow the customer base.
- Meet and exceed monthly sales performance goals by servicing existing accounts, obtaining orders, upselling, and establishing new accounts.
- Focus sales efforts by using reports to analyze existing and potential sales understanding opportunities.
- Meet all sales objectives and handle all aspects of completing a sale including paperwork.
- Continually manage daily, weekly, and monthly sales forecasts and prospects using company software, and produce weekly reports.
- Resolve customers’ complaints by investigating problems, developing solutions, and making recommendations.
- Managing and understand each customer’s needs to build strong long-term relationships.
- Maintain long-term relationship with customers.
- Consistent communication with long-term customers.
- Develop and maintain positive relationships with support departments (warehouse, customer service, and accounting).
- Coordinating in-store sales training with vendors and customers.
- Attend vendor training to increase product knowledge.
- Deliver ongoing exceptional customer service with your accounts.
**Requirements**:
- Minimum 2- 3 years of sales, account management, and customer service experience
- Excellent written, verbal, and interpersonal communication skills in English (C1 Level).
- Ability to communicate and hold a conversation with decision-makers.
- Preferably from a wholesale distribution, retail, and/or manufacturing background (with over 1000 sku's).
- Experience with Business-to-Business sales; Retail sales experience is plus.
- Capacity to sell wholesale physical products.
- Proven track record of cold calling to acquire new business.
- Need to have strong customer service skills and the ability to create and maintain long-term relationships with clients.
- Extremely well organized and detailed oriented with excellent time management in a fast-paced work environment.
- Ability to develop in-depth knowledge about products and markets.
- Proficient in Microsoft Office.
**About 1840 & Company**
1840 & Company is a global leader in Business Process Outsourcing (BPO) and remote talent solutions, dedicated to propelling businesses forward through our comprehensive suite of services. We specialize in connecting companies with world-class freelance professionals and delivering top-tier outsourcing services, across over 150 countries worldwide.
Our mission is to empower growth for forward-thinking businesses, seamlessly bridging any skill or resource gaps with our expertly vetted talent pool. We firmly believe in fostering an environment where exceptional individuals can achieve an optimal work-life balance, working remotely from any location, while maximizing their professional growth and earning potential.
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