Customer Engineering Product Specialist

**DESCRIPTION** Our culture believes in **_POWERING YOUR POTENTIAL_**. We provide global opportunities to develop your career, make your community a better place and work with today’s most innovative thinkers to solve the world’s toughest problems. We believe in flexibility for you to explore your passions while making an impact through meaningful work within our inclusive workforce. That’s what **_\#LifeAtCummins_** is all about. We are looking for a talented **Customer Engineering Product Specialist** to join our team specializing in **Engineering** for our **CUMMINS** in **San Luis Potosí, SLP**. **In this role, you will make an impact in the following ways**: - This customer engineering position will be responsible to support OEM's from China in our region. - This is a role with high focus on customer needs, therefore ability to communicate properly, generate business relationships and generate thrust is needed. - Develops strong working relationships with customer technical counterparts to serve as their primary liaison to deliver specialized product technical information, manage product specifications, communicate product change information, conduct complex installation issue resolutions and facilitate customer requests - Leads the translation of customer needs and "voice of the customer" into functional product requirements to provide input on program-related decisions - Serves as customer/market advocate inside Cummins during participation in new product development programs, design reviews and product change request processes - Ensures products are applied and installed correctly to meet customer system requirements and environments Assures installation quality by validating prototype machine performance and ensuring installations meet Cummins requirements Utilizes Analysis Led Design (ALD) and Six Sigma tools to optimize product and system performance - Proposes innovative customer-focused initiatives and projects Assists with the transfer of knowledge through coaching and mentoring less experienced engineers - Provides independent leadership of smaller business impact projects or ownership of complex components, products, systems or services with greater elements of ambiguity over the senior or lead engineer level and with full accountability to the project team. **To be successful in this role you will need the following**: - High proficiency speaking English is required. - Application engineering topics and processes knowledge is required. - High knowledge in internal combustion engines diesel and natural gas is needed (systems, components, performance). - Availability to travel is needed. - Knowledge handling service and engineering tools is desired: Insite, Calterm, QSOL, IMS, Powerspec. - We are a company dedicated to promoting diversity in the workplace, we provide equal employment opportunities regardless of race, gender, disability, national origin, age, religion or sexual orientation_ **RESPONSIBILITIES** **Skills** - Machine Integration and Optimization - Product Application Support - Product Function Modeling, Simulation and Analysis - Product Installation Quality - Product Problem Solving - Product Selection - System Requirements Engineering - Technical Customer Management - Builds networks - Communicates effectively - Customer focus - Manages complexity - Self-development - Values differences **Education**: University degree required in Engineering or appropriate STEM field is required. **Experience**: Prior Senior or Lead Engineer equivalent work experience in a relevant discipline area is required with a demonstrated track record of technical problem solving and quality decision making. **QUALIFICATIONS** **Job** Engineering **Organization** Cummins Inc. **Role Category** Hybrid **Job Type** Exempt - Experienced **ReqID** 2412329 **Relocation Package** No