Business Manager

**Work Arrangement**:Hybrid - 3 days on-site, 2 days remote (Full-Time) **Position Overview** As a Business Manager at General Motors, you will serve as a strategic liaison between GM, dealerships, and Independent Aftermarket (IAM) stores. You’ll play a pivotal role in driving sales performance, enhancing customer satisfaction, supporting product launches, and fostering strong business relationships. Your consultative approach and analytical skills will support GM’s dealer network in achieving their objectives and ensuring operational excellence. **Key**Responsibilities** - Act as a trusted liaison between General Motors, dealerships, and IAM partners. - Provide coaching, mentoring, and consulting to help partners meet monthly and annual sales and service targets. - Monitor and improve Customer Satisfaction Index (CSI) and other feedback mechanisms to address gaps and identify growth opportunities. - Lead and support product launches by aligning marketing and advertising efforts between GM and its partners. - Build and maintain effective business relationships to drive collaboration and performance. - Ensure dealership personnel are trained and compliant with GM's standards and requirements. - Support inventory management processes, including vehicle and parts ordering, inventory optimization, and balancing. - Analyze dealer performance, market trends, and competitive landscape to identify opportunities for revenue growth. - Drive sales of GM vehicles and parts through strategic initiatives and customer engagement. - Provide assistance in resolving customer concerns and issues promptly and professionally. - Serve as acting Regional Manager as needed (e.g., during vacations or absences). - Lead analysis and reporting related to the dealer network’s performance and development. - Perform additional duties as assigned. **Additional Job Description**: **Qu**alifications** - Bachelor’s degree in Business, Engineering, or a related field. - Advanced proficiency in English (spoken and written). - Proven experience as a Business Manager or in a similar consultative role. - This position requires the ability to legally operate motor vehicle on a regular basis In case you need any reasonable adjustment to continue with your process, let your recruiter know. **Non-Discrimination and Equal Employment Opportunities** General Motors is committed to being a workplace that is not only free of unlawful discrimination, but one that genuinely fosters inclusion and belonging. We respect and value what each individual contribution to our team, including their origin, education, sex, race, ethnic group, sexual orientation, gender expression and / or identity, religious context, age, generation, and disability. We believe that our ability to meet the needs and expectations of an increasingly diverse and global customer base is closely linked to the diversity and inclusion that we experience within General Motors. **About GM**: Our vision is a world with Zero Crashes, Zero Emissions and Zero Congestion and we embrace the responsibility to lead the change that will make our world better, safer and more equitable for all. **Why Join Us**: We believe we all must make a choice every day - individually and collectively - to drive meaningful change through our words, our deeds and our culture. Every day, we want every employee to feel they belong to one General Motors team. **Non-Discrimination and Equal Employment Opportunities**: General Motors is committed to being a workplace that is not only free of unlawful discrimination, but one that genuinely fosters inclusion and belonging. We strongly believe that providing an inclusive workplace creates an environment in which our employees can thrive and develop better products for our customers. **Accommodations**: