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The Fulfillment Manager will report to the Director of Operations and will support the day-to-day operations of our Soft Goods fulfillment division in Mexicali. The Warehouse Manager will directly oversee the supervisor and Associates, and will direct the daily operation, provide mentorship, coaching, and maintain high standards of safety at all times.
**Essential Duties and Responsibilities**
Responsible for overseeing outbound pick and pack fulfillment, bulk wholesale shipments, trailer management, unloading, check-in, put-away and location maintenance
Establish best practices, warehouse procedures to achieve operational efficiencies
Set warehouse goals in collaborations with operations management
Running daily reports to manage incoming projects and order queue
Managing Locus robot queue, programming, and reporting
Monitor workplace performance of team through check-ins, performance reviews, and training initiatives
Maintain safety guidelines at all times; facilitate safety training
Manage inventory counts and reconcile with WMS
**The successful Warehouse Supervisor will deliver metrics of success such as**:
On time delivery of 99% or higher
Picking Accuracy of 99% or higher
Working within the labor budget as a % of sales
Working within the supplies budget as a % of sales
Tight controls of inventory management with little impact from inventory adjustments
Strong safety culture driven by near miss submittals and warehouse employee engagement
**The Ideal applicant for this position would have**:
2+ years of proven work experience as a Warehouse Supervisor with direct reports
Ability to read, write, understand, speak and translate Spanish and English
Excellent communication skills in English and Spanish
Expertise in warehouse management procedures and best practices
Proven ability to implement process improvement initiatives
Strong knowledge of warehousing Key Performance Indicators (KPIs)
Hands-on experience with warehouse management software and databases
Leadership skills and ability to manage and develop team members
Strong decision making and problem-solving skills
Desire to work and collaborate with other warehouse leaders
Experience and proficiency in Microsoft Office / Google Applications / G-Mail
Presentation skills, including oral presentations in front of warehouse team
