Relationship Manager

More than a mission, C2FO is a better financial system changing the way every business gains access to the working capital they need to thrive. At C2FO, everyone is an employee-owner which means we’re all invested in our work and team members. We’re a company of team players and self-starters finding new and innovative ways to get things done. If you’re excited to learn, grow, and leave your mark on our fast-growing organization, C2FO may be the place for you.
About C2FO
Headquartered in Kansas City, USA, C2FO has more than 500 employees worldwide, with operations throughout North America, Europe, India, Asia Pacific, and Australia. C2FO is the world’s largest on-demand working capital platform. Our mission is to ensure every business has the capital needed to thrive and we have delivered more than $350+ billion in funding to businesses since our founding. How do we do this? By providing fast, flexible, and equitable access to low-cost capital through our easy-to-use platform.
We provide technology with a human touch, giving our customers the direct support they need and ensuring our team members have the tools, resources, and work environment they need to deliver on our promise to customers. With the C2FO platform, businesses worldwide have more working capital to fuel their growth, create jobs and develop new products.

**Benefits**:
At C2FO, we take care of our customers and our people - the vital human capital that helps our customers thrive. That’s why we offer a comprehensive benefits package, flexible work options for work/life balance, volunteer time off, and more
Our Value Proposition
Hundreds of thousands of businesses (suppliers of goods and services) gain control over their cash flow through our platform. Simultaneously, Fortune 500 companies benefit from increased EBITDA, improved gross margins, and better short-term cash returns, all while enhancing the financial stability of their supply chains. We continuously work to innovate in our space by collaboratively developing and launching new product opportunities with our clients to make access to capital easier and more equitable.
Global Presence & Funding
Backed by over $500 million in funding from leading venture capital firms like Temasek, Third Point Ventures, and Union Square Ventures, C2FO is in a phase of disciplined growth globally. We have an extensive international footprint with offices in New York, London, Mumbai, and Hong Kong, and are headquartered in Kansas City, USA.
**About the Relationship Manager Role**:
Located in the Monterrey or Mexico City, Mexico, we're seeking an energetic and results-orientated individual to generate value across our client portfolio. You will work directly with the General Manager of LATAM to support a portfolio of accounts with full responsibility for understanding their P&L and customer insights.
This role requires keen insights into customer needs through data analysis, as well as exceptional coordination with internal teams, to identify new growth opportunities and deliver value within C2FO's dynamic business model.
You'll be a part of a high-achieving global team where you will use your analytical, persuasion, sales and people skills.
The role offers a competitive compensation package (commensurate with education and experience), equity ownership, health benefits, and more.
**Essential Duties**:

- P&L ownership: Take full ownership for driving revenue for a portfolio of client accounts.
- Relationship Management: Build long-term relationships and ensure customers are strong promoters of C2FO. Expanding stakeholder networks where required.
- Customer Insights: Through strong data analysis and customer insights, identify new approaches to generate value for and from our client accounts. Proactively share insights with Product and other relevant teams, and work with them to shape future strategy.
- Business Development: Uncover and prioritize opportunities for incremental revenue, then work to capitalize on these opportunities.
- Cross-functional Coordination: Work in tandem with internal departments including Product, Enterprise and Inside Sales, Market Operations, Data Analytics and Marketing, to ensure that customer expectations are not just met but exceeded.
- Issue Resolution: Serve as the primary point of contact for customer escalations, ensuring quick and effective resolution.

**Knowledge, Skills, and Abilities**:

- Enthusiastic and quick to learn: The curiosity to understand how the business works and the ability to quickly learn new skills and ways of working.
- Communication: Strong communication skills, both verbal and written, with demonstrable experience presenting ideas in PowerPoint.
- Teamwork: Strong interpersonal skills and a team-oriented approach.
- Analytics: Ability to scope and conduct data analysis in Excel to identify opportunities and build business cases for our customers.
- Finance: Understanding of key finance concepts and the ability to interpret financial