Customer Relationship Manager, La
hace 2 semanas
Rockwell Automation is Expanding Human Possibility by combining the imaginations of people with the intelligence of machines. Our brand promise supports the company’s focus on bringing The Connected Enterprise to life by linking people, machines, and data across an entire business to become more effective and productive.You’ll be working as part of the Latin America Customer Care team. You will be partnering with stakeholders to help our customers achieve their desired outcomes and productivity goals to enhance their supply chain experience with Rockwell Automation.This is not just a job. Our mission is:- Building and preserving trustable relationships with key customers and an ongoing level of engagement- Overseeing the relationship with internal and external stakeholders- Resolving customer complaints quickly and efficiently- Meeting with managers in the organization to plan strategically- Understanding key customer needs and addressing these- Conducting business reviews using tools and reports- Knowing your competition and strategizing accordingly- Maintaining a positive attitude focused on customer satisfaction- Dealing with customer requests and troubleshooting problemsThe Customer Relationship Manager will constantly identify opportunities to grow the positive relationships with our Customers.An outstanding Customer Relationship Manager will work closely with Sales and Accounts Managers to ensure that all staff preserves relationships with clients and is a team player with leadership skills.You are comfortable jumping in with no hand holding, you create & own the role**POSITION REQUIREMENTS**:- Degree in Business Management or equivalent experience- English Advanced- Well-developed analytical and critical thinking skills- Good understanding of end2end supply chain with ability to collaborate within the organization at all levels- Executive presence, capability to present and communicate with senior leadership in RA and customer- Entrepreneurial mindset, ability to seek opportunities to deliver new values for the organization- Design mindset with ability to translate data into concepts to showcase & execute initiatives- Problem solving, decision making and judgment, embedding identified best global practices into the regional scope- Excellent communication and interpersonal skills- Cross cultural intelligence, ability to operate in different cultural settings- “Can-do” attitude, agile in execution- Critique and self-critique- Situational awareness- Sound leadership & “followership” capabilities- Ability to meet deadlines- Stress managementLI-RG01LI-Hybrid
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Business Relationship Manager
hace 2 días
Ciudad de México HAYS A tiempo completoBusiness Relationship Manager - Business Development Manager - Account Manager - BRM - Commercial Manager Your current company Our client is an IT services, consulting and business solutions organization that has been partnering with many of the world’s largest businesses for the past 50 years. They believe innovation and collective knowledge can...
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Customer Relationship Manager
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Atizapán de Zaragoza, México JATO Dynamics A tiempo completo**About us**:JATO Dynamics is a global company and the leading provider of automotive market intelligence. With an insight into over 50 overseas markets, we deliver the world's most complete, accurate and up-to-date automotive data and insights, creating significant competitive advantage to our customers.**Role Overview**:We are excited to announce the...
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Relationship Manager
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