Customer Service en Hoteleria

hace 1 semana

Ciudad de México THE INTERNACIONAL BUSINESS HUB A tiempo completo

The International Business Hub, es una firma con ocho años de experiência en procesos de internacionalización en el Mercado Latino Americano y Español. IBH surge como respuesta a la necesidad de las empresas de abrir mercados y consolidarse en los mismos, tanto si la empresa quiere iniciar nueva actividad como si ya ha iniciado un proceso de internacionalización y ha encontrado las primeras dificultades.

**Buscamos un AGENTE DE ATENCION AL CLIENTE (SOPORTE) HOTELERIA**

**Requisitos**:

- Atención al cliente y soporte técnico de alguna herramienta tecnológica o para empresas tipo Saas a HOTELES, AGENCIAS DE VIAJES.
- Conocimientos de Revenue management dentro de la industria hotelera**.**
- Conocimiento de algún software Saas (As a service).
- Conocimiento de RMS.
- Licenciatura en turismo y/ o Administración.
- Ingles avanzado (indispensable).

**Actividades**:

- El objetivo de esta posición es brindarle experiência al cliente con un alto nível de empatía para comprender los problemas o dudas de los hoteleros y brindarles solución de valor agregado en cada interacción.

**Competencias**:

- Apasionado por la gestión de ingresos, la hospitalidad y la tecnología.
- Comunicador claro.
- Pensador crítico.
- Habilidades de presentación y credibilidad con audiencias de alto nível.

**Ofrecemos**:

- Sueldo base
- Prestaciones de ley
- Descuento de gimnasios
- Adelanto de nomina
- Seguro de vida
- Herramientas de trabajo**.**

Tipo de puesto: Tiempo completo

Salario: $25,000.00 - $30,000.00 al mes

Horario:

- Lunes a viernes

Prestaciones:

- Bebidas gratis
- Caja de ahorro
- Descuento de empleados
- Descuento de gimnasio
- Descuentos y precios preferenciales
- Programa de referidos
- Teléfono de la empresa

Educación:

- Licenciatura terminada (Deseable)

Experiência:

- Atención al cliente, soporte: 3 años (Deseable)
- el sector hotelero: 3 años (Deseable)
- conocimientos de revenue manager: 3 años (Deseable)
- conocimientos de herramientas RMS: 3 años (Deseable)

Idioma:

- Inglés (Obligatorio)

Lugar de trabajo: Empleo presencial

Tipo de puesto: Tiempo completo

Salario: $25,000.00 - $30,000.00 al mes

Horario:

- Turno de 8 horas

Prestaciones:

- Bebidas gratis
- Descuento de empleados
- Teléfono de la empresa

Idioma:

- Inglés (Obligatorio)

Lugar de trabajo: Empleo presencial

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