Organizational Change Management Specialist

**The Future Begins Here**

At Takeda, we are leading digital evolution and global transformation. By building innovative solutions and future-ready capabilities, we are meeting the need of patients, our people, and the planet.

Mexico City has been selected to be home to Takeda’s recently launched Innovation Capability Center thanks to its international recognition in qualified and experienced talent in the data, digital and technology fields. We invite you to join our digital transformation journey.

In this role, you will have the opportunity to boost your skills and become the heart of an innovative engine that is contributing to global impact and improvement.

**At Takeda’s ICC we Unite in Diversity**

**ABOUT THE ROLE**
- Accompany the operational implementation of all Change Management services to deliver an excellent experience during times of change.
- Execute Change Management and Communications activities to support the adoption of new processes and technology to achieve our digital ambitions, ensuring an exceptional end user experience.
- Prepare Change Management assets, based on a defined strategic approach.
- Manage and monitor the change and suggest reinforcements to support the transition.

**ACCOUNTABILITIES**

Change Management and Communications service delivery to effectively support change and provide an exceptional end user experience.

Services include (but not limited to):

- End to End Change Management and Communications services for digital technology implementations.
- Track Change Management and Communications effectiveness through standard KPIs.
- Identification and mitigation/management of organizational, process, system and data changes.
- Execution of the defined training approach in collaboration with training team members to deliver an exceptional user experience: Training Materials, Training Effectiveness, Training Approach, Training Needs Assessment, Curriculum, LMS, etc.
- Execution of the defined communications and engagement activities to support adoption.
- Collaboration with Communications team members to deliver an exceptional user experience.
- Monitor the Change Management effectiveness, based on data.
- Comply with the Project Management practices used in Change Management and Communications, including: Project Plan, Milestone Management, Status Tracking and Reporting, Deliverables Follow Up, Issue and Risk Management.
- As a member of the Change and Communications team support other team activities as needed and participate in OCM community activities to support internal collaboration and capability building
- Collaborate with stakeholders to lead all organizational alignment activities for GDD&T communications.
- All other duties reasonably required of the position.

**SKILLS**

Technical/Functional (Line) Expertise
- Experience with end-to-end change implementations for small-medium programs with knowledge of operational steps such as Change Impact Assessment, Change Action Plan, Communications Planning, Training Needs Assessment, Training Curriculum, Readiness Assessment, etc.

Leadership
- Driving participation from relevant stakeholders and Subject Matter Experts (SME) to enable key decision making.

Decision-making and Autonomy
- Create relevant plans and ensure end-to-end deliverables execution for the effective management of change.
- Collaborate with Stakeholders and team members to identify needs, objectives, risks and improvement opportunities.

Interaction
- Establish and maintain productive relationships with relevant stakeholders to the success of our services.

Innovation
- Be proactive and propose solutions to create an effective and impactful Change Management.

**REQUIREMENTS**
- Appropriate Bachelor’s in related specialization area (e.g. Human Resources, Psychology, Communications, Business Administration, etc.) is essential.
- 4 to 6 years of experience in Change Management in a global setting, preferably in an IT function.
- Must have experience in Pharma and GxP projects, a plus if having experience in Demand Optimization and SAP implementations.
- Experience in managing change in a diverse data and digital technology landscape.
- Ability to manage change in a cross functional organization while being flexible and adaptable to work in ambiguous situations.
- Excellent interpersonal and communication skills (both written and verbal English) to clearly articulate messages to a variety of audiences.
- Ability to work successfully in multi-cultural teams and to build and maintain strong relationships with key local and global stakeholders.
- Excellent oral and written communications skills, business acumen with analytical and problem-solving skills.
- Skilled in problem-solving, able to identify and address challenges creatively and effectively
- Practice efficient time management and coordinates tasks, working in an international environment.

**Tools and Technology**
- Experience in communicating effectively to business and IT leaders
- Sol