Customer Service Agent

hace 17 horas

Zapopan, México Intugo A tiempo completo

_ADVANCED ENGLISH SKILLS REQUIRED_
- HIGHSCHOOL DIPLOMA OR EQUIVALENT REQUIRED_

THIS POSITION PROVIDES HIGH-QUALITY TELEPHONIC SUPPORT TO POTENTIAL NEW LAW FIRM/ATTORNEY CUSTOMERS THROUGH A LEGAL INTAKE PROCESS.

**RESPONSIBILITIES**:

- RECEIVE INTAKES FOR LEGAL SITUATIONS FROM POTENTIAL NEW CLIENTS VIA ELECTRONIC OR TELEPHONIC SOURCES.
- MAKE MULTIPLE FOLLOW-UP CALLS TO POTENTIAL NEW CLIENTS WITH THE GOAL OF MAKING SUCCESSFUL CONTACT.
- DISCUSS THEIR LEGAL SITUATION AND PROMPT THE INTAKE CONTACT TO ANSWER A SERIES OF QUESTIONS TO DETERMINE QUALIFICATION FOR THE LEGAL INTAKE.
- SEND LEGAL DOCUMENTS FOR SIGNATURE TO CONTACTS AND FOLLOW-UP FOR SIGNING.

**QUALIFICATIONS**:

- PREVIOUS EXPERIENCE IN A DIRECT CUSTOMER CONTACT POSITION IS PREFERRED.
- CUSTOMER SERVICE ORIENTATION.
- EXCELLENT WRITTEN AND VERBAL COMMUNICATION SKILLS.
- BASIC PC KNOWLEDGE, WORKING KNOWLEDGE OF WINDOWS OPERATING SYSTEMS, INTERNET AND MAINSTREAM WEB BROWSERS.

**SCHEDULE **MONDAY - FRIDAY 9:00 AM - 6:00 PM

**SALARY AND BENEFITS ** MONTHLY BASE SALARY $16000 PESOS (WEEKLY NET $3,450 APPROX)

+MONTHLY BONUS $1500
$500 FOOD STAMPS (AFTER 3 MONTHS)
4% SAVINGS STAMPS
15 DAYS CHRISTMAS BONUS
- *ALL MEXICAN LAW BENEFITS APPLY*_
- THIS IS A FULLY ON SITE POSITION IN GUADALAJARA, JALISCO_

**Salary**: From $16,000.00 per month

**Education**:

- High school or equivalent (required)

**Language**:

- Advanced english (required)

Work Location: In person

  • Agente de Servicio Al Cliente Bilingüe

    hace 17 horas

    Zapopan, México Customer Service IS A tiempo completo

    **Vacante para la empresa Customer Service IS en Zapopan, Jalisco**: **Agente de Servicio al Cliente Bilingüe (Modalidad Híbrida) Sin Experiência Previa Requerida** **Resumen del Puesto**: Como Agente de Servicio al Cliente Bilingüe, serás la conexión vital entre empresa y clientes de habla hispana e inglesa, proporcionando soluciones efectivas y una...

  • Customer Service Agent

    hace 4 semanas

    Zapopan, México Anser A tiempo completo

    **Vacante para la empresa Anser en Puerta De Hierro -Zapopan, Jalisco**:I**mportante Agencia**Busca tu Talento!**Customer Service Agent****Requisitos**:Licenciatura trunca o concluida.Experiência mínima de 1 año en soporte y atención a clientes extranjeros.Inglés avanzado.Fácil acceso a la zona de empleo. Puerta de Hierro, Zapopan Jal**Principales...

  • Service Desk Agent

    hace 17 horas

    Zapopan, México Intugo A tiempo completo

    The Service Desk agent is responsible for providing Service Desk support services L1 and in some cases L2 and ensuring high customer satisfaction. The Service Desk agent investigates the reason behind the issues, troubleshoots the technical problems, and resolves the relevant issues. Service Desk agent analyzes the problems and records the issues addressed...

  • Bilingual Customer Service Representative

    hace 2 semanas

    Zapopan, México CS Enterprises at ConnectNet A tiempo completo

    **Vacante para la empresa CS Enterprises at ConnectNet en Zapopan, Jalisco**: **Bilingual Customer Service Agent - No Prior Experience Required** Job Summary: As a Bilingual Customer Service Agent, you will be the vital link between the company and Spanish and English-speaking customers, providing effective solutions and an exceptional experience. **_ Key...

  • Bilingual Customer Service Representative

    hace 1 semana

    Zapopan, México CS Enterprises at ConnectNet A tiempo completo

    **Vacante para la empresa CS Enterprises at ConnectNet en Zapopan, Jalisco**: **Bilingual Customer Service Agent (Home Office Available per Performance) No Prior Experience Required** Job Summary: As a Bilingual Customer Service Agent, you will be the vital link between the company and Spanish and English-speaking customers, providing effective solutions...

  • Bilingual Customer Service Representative

    hace 6 días

    Zapopan, México CS Enterprises at ConnectNet A tiempo completo

    **Vacante para la empresa CS Enterprises at ConnectNet en Zapopan, Jalisco**:**Bilingual Customer Service Agent (Home Office Available per Performance) No Prior Experience Required**Job Summary: As a Bilingual Customer Service Agent, you will be the vital link between the company and Spanish and English-speaking customers, providing effective solutions and...

  • Customer Service Agent

    hace 6 días

    Zapopan, México Intugo A tiempo completo

    PROFILE: HIGH SCHOOL DIPLOMA OR GED. 2+ YEARS OF EXPERIENCE IN A CALL CENTER ENVIRONMENT. HIGH PERFORMER WITH PROVEN EXCEPTIONAL QA SCORE IN PREVIOUS CALL CENTER JOBS. CUSTOMER SERVICE ORIENTED. PASSIONATE ABOUT PROVIDING OUTSTANDING CUSTOMER SERVICE. COMFORTABLE WORKING IN A FAST-PACED ENVIRONMENT. BILINGUAL ENGLISH / SPANISH, REQUIRED. ACTIVITIES: - TAKE...

  • Customer Service Agent

    hace 4 semanas

    Zapopan, México Intugo Call Center A tiempo completo

    ESTAMOS EN BUSCA DE TU TALENTO COMO **CUSTOMER SERVICE**!!ESTAMOS CONTRATANDO **PERSONAL BILINGUE** PARA TRABAJAR DE TIEMPO COMPLETO EN NUESTRAS OFICINAS.**Requisitos**:- 2 AÑOS DE EXPERIENCIA EN UN ENTORNO DE CALL CENTER.- BILINGÜE INGLÉS/ESPAÑOL.**ACTIVIDADES**:- TAKE INBOUND CALLS FROM OUR CUSTOMERS RELATED TO DIFFERENT CUSTOMER SERVICE SITUATIONS.-...

  • Bilingual Customer Service Representative Home

    hace 3 semanas

    Zapopan, México CS Enterprises at ConnectNet A tiempo completo

    **Vacante para la empresa CS Enterprises at ConnectNet en Zapopan, Jalisco**:**Bilingual Customer Service Agent (Hybrid: From Home And On Site) No Prior Experience Required**Job Summary: As a Bilingual Customer Service Agent, you will be the vital link between the company and Spanish and English-speaking customers, providing effective solutions and an...

  • Customer Service

    hace 2 semanas

    Zapopan, México Sunwise Energy A tiempo completo

    With years of experience, Sunwise Energy is a company offering turnkey renewable energy solutions to its clients. Sunwise Energy integrates all the aspects of solar sales and installations in-house to offer and guarantee the best quality of service and maintenance to its customers. Survey, Design, Permitting & Engineering, Financing, Installation. In your...