Business Systems Analyst, Gtm Systems

At Webflow, our mission is to bring development superpowers to everyone. Webflow is a Website Experience Platform (WXP) that empowers modern marketing teams to visually build, manage, and optimize stunning websites. With AI-driven personalization baked in, Webflow enables teams to significantly boost conversion rates, translating directly into measurable business growth. From independent designers and creative agencies to Fortune 500 companies, millions worldwide use Webflow to be more nimble, creative, and collaborative.

We are looking for a Business Systems Analyst (BSA), Go-To-Market (GTM) Systems to support our Sales, Marketing, and Customer Success teams. In this role, you'll assist in identifying and implementing improvements to our GTM processes and systems. As part of the Business Technology team, you'll work closely with our senior team members translating business needs into system requirements and contribute to developing scalable technical solutions. You'll be involved in various stages of the development cycle, from requirements gathering to implementation and support, working closely with senior team members to enhance our GTM tech stack.

**About the role**:

- Location: Remote-first (Mexico City)
- Full-time
- Permanent- Mexico City (figures cited below are in MXN and pertain to workers in Mexico)

[MXN MXN 697,300- MXN 917,100]

Please visit our Careers page for more information on which locations are included in each of our geographic pay zones. However, please confirm the zone for your specific location with your recruiter.
- Reporting to the Head of IT

As a BSA, GTM Systems, you'll
- Partner with Revenue Operations team to gather requirements, design solutions, and implement improvements across the GTM tech stack (Salesforce, CPQ, Gong, Clari, Workato, CaptivateIQ)
- Support end-to-end system implementations and enhancements including requirements gathering, solution design, testing, deployment, and user training
- Develop and maintain integrations between revenue systems, ensuring data accuracy and process efficiency across the quote-to-cash journey
- Create and optimize workflows, reports, and dashboards to support sales processes, pipeline management, and revenue analytics
- Provide technical leadership for RevOps initiatives while maintaining IT best practices for system security, scalability, and performance

In addition to the responsibilities outlined above, at Webflow we will support you in identifying where your interests and development opportunities lie and we'll help you incorporate them into your role.

**About you**:
**Requirements**:

- Business-level fluency to read, write and speak in English
- Must live in Mexico City and/or the surrounding 16 boroughs

You'll thrive as a BSA, GTM Systems if you:

- 3-5 years of experience in a business analyst or similar role, preferably with exposure to GTM systems
- Advanced knowledge of Salesforce administration and customization
- Familiarity with GTM processes and tools used in Sales, Marketing, or Customer Success
- Strong analytical skills and attention to detail
- Excellent communication skills and eagerness to learn from senior team members

**Our Core Behaviors**:

- **Obsess over customer experience.** We deeply understand _what_ we're building and _who_ we're building for and serving. We define the leading edge of what's possible in our industry and deliver the future for our customers
- **Move with heartfelt urgency.** We have a healthy relationship with impatience, channeling it thoughtfully to show up better and faster for our customers and for each other. Time is the most limited thing we have, and we make the most of every moment
- **Say the hard thing with care.** Our best work often comes from intelligent debate, critique, and even difficult conversations. We speak our minds and don't sugarcoat things — and we do so with respect, maturity, and care
- **Make your mark.** We seek out new and unique ways to create meaningful impact, and we champion the same from our colleagues. We work as a _team_ to get the job done, and we go out of our way to celebrate and reward those going above and beyond for our customers and our teammates

**Benefits & wellness**:

- Equity ownership (RSUs) in a growing, privately-owned company.
- 100% employer-paid healthcare, vision, and dental insurance coverage for employees and dependents (full-time employees working 30+ hours per week), as well as Health Savings Account/Health Reimbursement Account, dependent care Flexible Spending Account (US only), dependent on insurance plan selection where applicable in the respective country of employment; Employees may also have voluntary insurance options, such as life, disability, hospital protection, accident, and critical illness where applicable in the respective country of employment
- 12 weeks of paid parental leave for both birthing and non-birthing caregivers, as well as an additional 6-8 weeks of pregnancy disability for birthing parent