Technical Business Analyst

**Technical Business Analyst**

**Lead I - Business Analysis
**Who we are**:
Born digital, UST transforms lives through the power of technology. We walk alongside our clients and partners, embedding innovation and agility into everything they do. We help them create transformative experiences and human-centered solutions for a better world.

UST is a mission-driven group of over 39,000+ practical problem solvers and creative thinkers in over 30+ countries. Our entrepreneurial teams are empowered to innovate, act nimbly, and create a lasting and sustainable impact for our clients, their customers, and the communities in which we live.

With us, you’ll create a boundless impact that transforms your career—and the lives of people across the world.

**You Are**:
UST is searching for a strong Technical Analyst / Management Consultant with business requirement gathering, data analysis, SQL, and documentation skills.

**The Opportunity**:

- Elicit, analyze, and document clear concise, detailed business requirements by actively participating in the requirement gathering sessions with users
- Leverage User stories, wireframes, prototypes, and sample reports to drive the requirement clarifications and signoffs
- Help the IT development teams understand the requirements and validate/clarify questions if any with the users
- Work closely with the Quality Assurance team for project testing strategy and plans
- Determines operational objectives by studying business functions; gathering information; and evaluating output requirements and formats.
- Ensure traceability of business requirements to technical requirements
- Ensure technical requirements and design meet and support the business needs
- Plan, coordinate and execute User Acceptance Testing (UAT) to ensure the solution delivered meets business needs
- Help analyze the new project scope and feed into SOW/Change Requests
- Synthesize project scope and turn them into user stories
- Analyze the data and draw inferences that can be translated into business rules
- Document the requirements, business rules/mapping in Jira, Confluence, etc.
- Lead the team and execute the project in a Product Owner capacity.
- Resource will help to gather requirements, from the design, and lead in the development and testing as required to build out the solution
- Resource will work with the client's project management structure as needed to ensure the project is led in the proper manner. The resource will lead development efforts as required to fully understand the requirements, design the system, and lead the offshore development team with development and testing activities as needed.

This position description identifies the responsibilities and tasks typically associated with the performance of the position. Other relevant essential functions may be required.

**What you need**:

- Requires Bachelor in Mathematics, Computer Science, Business Administration, or Analytics related field and at least 6 years related experience in Analytics Technical Development and Business Analysis
- 5+ years of IT experience with 3+ years of Requirement gathering and contributing to the UAT phase with users
- 5+ years of SQL experience in writing queries to understand the data and make inferences
- Experience working with cloud database technologies (Snowflake, Redshift, Oracle)
- 3+ years of BI Experience (Tableau, Looker, Qlik)
- Sound understanding of Cloud Technologies as they relate to Analytics (GCP, AWS, Azure)
- 5+ years of SFDC project frameworks as it relates to Analytics delivery (Scrum, Agile)
- 5+ years managing and communicating with development teams onshore/offshore
- Strong consulting and communication skills working with people of various experiences and backgrounds as well as client and other vendor-type resources.
- Strong client and team relationship management to understand personal perspectives and become a trusted advisor to the client
- Strong team relationship management to understand direction and assist in resolving technical issues
- Ability to successfully manage onshore and offshore technical teams to successfully implement the required solution
- Experience managing client and vendor experiences to execution with a track record of success
- Experience in requirement gathering and analysis using tools like JIRA and/or Rally.
- Excellent Interpersonal and communication skills
- Experience in handling Sr Business Stakeholder Management meetings and business communications
- Team player with a positive attitude Should have the ability to quickly adapt to the client and team needs

**What we believe**:
We’re proud to embrace the same values that have shaped UST since the beginning. Since day one, we’ve been building enduring relationships and a culture of integrity. And today, it's those same values that are inspiring us to encourage innovation from everyone, to champion diversity and inclusion, and to place people at the center of everything we do.

**Humility**:
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