Ieg - Game Operation Manager

**About Tencent** Tencent is an Internet-based platform company founded in Shenzhen, China, in 1998. We use technology to enrich the lives of Internet users and assist the digital upgrade of enterprises. Our mission is "Value for Users, Tech for Good". We embrace a culture of teamwork & creativity and are driven by our values - Integrity, Proactivity, Collaboration and Creativity. We are rapidly expanding our international operations and are looking for top talent to propel us forward. Combining the results-oriented nature of a startup with the resources of a profitable and leading Internet company, Tencent offers a unique opportunity for aspiring individuals to thrive. **About Tencent Games** Tencent Games was launched in 2003 and is now the largest gaming company in the world, achieving game related revenues of $33 billion in 2021. As a leading global organization for game development, publishing and operations, we are dedicated to providing high-quality interactive entertainment experiences to players and currently offer more than 140 games including PUBG MOBILE, Call of Duty Mobile, Honor of Kings and League of Legends to hundreds of millions of players across more than 200 countries and regions. Tencent Games offers talented individuals the opportunity to help shape and build something unique within the gaming industry as a whole. **About The Role** The Game Operation Manager (MOBA), will have the opportunity to be part of a local team, focused on the MOBA game franchise. The role is responsible for the communication and cooperation with the R&D and middle platform departments, planning all localized game content for the region including but not limited to region-relevant in-game characters, character skins & cosmetics, and other special programs. The Operation Manager will work cross-functionally across the team to identify market-specific opportunities that can be bought to life in the game to drive player growth and engagement. The performance of these programs will be continuously monitored vs goals. **Responsibilities**: Analyze player data and competitive data sets to understand the behavior of the current player base in the context of the marketplace. Be able to plan active-themed events of local festivals based on LATAM local preferences and culture, design and follow up the launch of active events, output effective analysis, and summary, and continuously adjust optimization direction. Be able to design and output localization proposals such as in-game features, worldview and related resources based on LATAM local preferences and culture. According to the regional user behavior, able to coordinate with marketing and community teams to set plans for collaboration events, and reward resources investment and production. Be familiar with local user preferences and MOBA game genres and output systematic and implementable proposals for the product's gameplays. Responsible for planning and organizing local offline user research, implementing the research plan, and summarizing effective user research conclusions. **Essential Skills & Experience** More than 3 years of relevant working experience in-game event operations. Understand each module of game operation, and be familiar with the design, configuration, testing, release, and other processes of mobile games R&D operation and events. Strong coordination and communication skills, active thinking, drive for innovation, and good at capturing marketing trends. Passion for gaming, be familiar with the MOBA genre. Good teamwork, strong communication skills, and ability to work proactively under pressure. Have a strong sense of ownership. Excellent analytical skills and the ability to summarize data into clear & tangible recommendations. English language proficiency preferred. Proactive and approachable personality that thrives in a dynamic team environment. **Benefits** A diverse &inclusive work environment where you can connect with colleagues around the world. A safe and supportive organizational climate to continue to grow and hone your craft. **Diversity, Equity & Inclusion at Tencent**: Diversity, equity and inclusion are important, interdependent components of our workplace. As an equal opportunity employer, we firmly believe that diverse voices fuel our innovation and allow us to better serve our users and the community. We foster an environment where every employee of Tencent feels supported and inspired to achieve individual and common goals.