Customer Service
hace 3 días
Descripción y detalle de las actividades
Maintains high level of customer satisfaction by providing problem-solving resources. Complete all departmental forms accurately and neatly, Accurately enter data into the computer system, Customer Service team provides multi-channel product support to both dealer/distributors and end user customers. Maximizes customer operational performance by providing help desk resources and technical advice; resolving problems; disseminating advisories, warnings, and new techniques; detecting and diagnosing problems.
Experiência y requisitos
School certificate, 2 years of customer service and technical support. Experience in Customer and Technical Service (minimum of 2 years). Excellent Oral English (95%) and Written (85%). Basic knowledge of Astronomy (Preferred, not necessary) Ability to read and interpret technical documents. Excellent organizational skills and multitasking (Multi-Tasking) Multi-line Phone System Telephone Headset Windows based PC Business Software Applications such as MS Outlook, MS Excel, Chat, Support Ticketing, etc.
**Número de vacantes** 1
**Área** De Servicios
**Contrato** Permanente
**Modalidad** Presencial
**Turno** Mixto
**Jornada** Tiempo Completo
**Horario** 6 a 4
**Estudios** Preparatoria
**Sexo** Indistinto
**Edad** 22 - 45 años
**Disponibilidad p. viajar** No
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