Supervisor - Operations

As the Supervisor - Operations, you will supervise one or more departments within a warehouse operation including receiving, picking, packing, shipping, wire cutting, light assembly, as well as housekeeping of the warehouse. You will report directly to a Manager or Senior Manager Operations. You will train, coach and council associates, and can have at least 2 or more direct reports. You will comply with operational, audit, safety, and all other company policies. You will focus on meeting customer requirements. You will contribute to the development of processes and procedures.

**Responsibilities**:

- Coordinate employee work assignments to achieve inbound and outbound service requirements
- Direct achievement of performance objectives related to productivity, quality, service, and safety
- Monitor workflow, work completed, error rates and related metrics and takes corrective action
- Ensure procedures are observed, implemented, and enforced
- Confirm quality and inspection process is accurate and excess costs are eliminated
- Ensure safe working environment and follows safety regulations
- Maintain accurate time, attendance, and performance management records
- Maintain positive employee relations and morale
- Recommend performance management actions
- Assist in developing and documenting warehouse processes
- Establish and monitors performance standards for warehouse functions, including pick, pack, and ship
- Process returned merchandise
- Establish and monitors performance standards for equipment, assembly, housekeeping, etc.
- Develop and implements training certification programs and ensures warehouse employees receive training

**Qualifications**:

- High School Degree or Equivalent required
- Fork Lift Certification preferred
- 3 years warehouse and distribution operations experience
- 1 year experience leading warehouse associates
- Ability to operate a forklift or have the ability to obtain a forklift certification
- Strong knowledge of inventory control processes
- Knowledge of electrical, construction or mechanical products
- Strong communication and interpersonal skills
- Strong time management skills
- Basic computer skills
- Attention to detail
- Ability to learn and use business planning systems
- Resolve problems in a timely manner under stressful situations
- Comfortable working in a team environment
- Ability to operate hand and power tools and equipment
- Ability to anticipate and prepare for customer needs

**Physical Expectations**:

- Work is physically strenuous and workers are required to lift heavy packages up to 50 pounds.
- Work may require excessive bending or stooping.
- Employee required to climb ladders.
- Employee required to use hand tools.
- Employee uses heavy machinery (e.g., forklift, etc.).

At Wesco, we build, connect, power and protect the world. As a leading provider of business-to-business distribution, logistics services and supply chain solutions, we create a world that you can depend on.

Our Company’s greatest asset is our people. Wesco is committed to fostering a workplace where every individual is respected, valued, and empowered to succeed. We promote a culture that is grounded in teamwork and respect. With a workforce of over 20,000 people worldwide, we embrace the unique perspectives each person brings. Through comprehensive benefits and active community engagement, we create an environment where every team member has the opportunity to thrive.

Founded in 1922 and headquartered in Pittsburgh, Wesco is a publicly traded (NYSE: WCC) FORTUNE 500® company.
- Wesco International, Inc., including its subsidiaries and affiliates (“Wesco”) provides equal employment opportunities to all employees and applicants for employment. Employment decisions are made without regard to race, religion, color, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, or other characteristics protected by law. US applicants only, we are an Equal Opportunity Employer. _