Sales Operations Supervisor

hace 3 días

Tijuana, México Company A tiempo completo

Operations Supervisor – Outbound B2B Sales Location: Onsite – Tijuana, MXHours of Operation: 9AM to 8PM PST, Monday to Friday. Department: Operations / Sales About the Role We are seeking an experienced Operations Supervisor to lead an outbound B2B sales team supporting our client merchant acquisition program. This role is responsible for driving sales performance, coaching agents, and ensuring high-quality, compliant interactions with merchants. Key Responsibilities Lead, coach, and motivate a team of outbound B2B sales agents Drive achievement of daily, weekly, and monthly sales targets Monitor and improve key sales KPIs (conversion, revenue, productivity) Provide real-time floor support, call monitoring, and coaching Ensure compliance with client sales policies and quality standards Manage attendance, adherence, and overall team performance Support onboarding, ramp-up, and ongoing development of agents Prepare and deliver performance reports to Operations Management Negotiation and cold calling experience. Other related job duties as needed. Qualifications 2+ years of supervisory or team lead experience in outbound B2B sales Proven ability to manage and exceed sales targets Strong coaching and performance management skills Strong numerical and analytical skills, with the ability to interpret sales data, conversion rates, and revenue metrics Excellent English communication skills (verbal and written, C1English proficiency) Experience working with CRM systems and sales reporting tools Preferred Experience Experience supporting similar marketplace platforms Background in a call center or BPO sales environment Exposure to SMB or international B2B sales Skills & Competencies Sales leadership and execution Data-driven decision-making Strong math and analytical aptitude Strong communication and stakeholder management Ability to work in a fast-paced, target-driven environment What We Offer Competitive salary and performance incentives Career growth opportunities Onsite role in a dynamic, results-driven environment Opportunity to support a high-profile global client Ready to launch your career? Apply today and join a team that values persistence and high-quality results #TijuanaJobs #B2BSales #SalesHiring #BilingualJobs #ColdCalling #Salesforce For any inquiries, please feel free to contact us at (664) 391-1571 or (663) 214-8982. You can also drop by at one our offices, Zona Centro: https://maps.app.goo.gl/GYZeXC... Join our team and be part of a supportive community that values growth, recognizes excellence, and fosters a vibrant work environment All suitably qualified applicants will be considered based on their qualifications, experience, and the competencies relevant to the role. We do not discriminate on the basis of race, gender, age, disability, religion, sexual orientation, or any other characteristic protected under applicable law. REDIAL BPO will never request any form of payment—whether for applications, interviews, or job placements—from applicants. If you are ever asked for payment as part of a recruitment process claiming to be from REDIAL BPO, please treat it as fraudulent and report it to us immediately. #J-18808-Ljbffr

  • Sales Operations Specialist

    hace 4 semanas

    Tijuana, México Confíe Tijuana A tiempo completo

    Main Objective:The Sales Operations Analyst at Confie provides day-to-day operational and analytical support to the Retail organization. Sales Operations Analysts routinely provide insight and business recommendations based on an analysis involving sales data, markets, customers, strategy, and performance. In addition, they develop reporting tools to support...

  • Sales Operations Intern

    hace 2 semanas

    Tijuana, México ProducePay A tiempo completo

    ProducePay is transforming the fresh produce industry by giving more power to farmers through a transparent marketplace, flexible financing, and better market insights. At the intersection of Technology, Finance, and Agriculture, Produce Pay's product is as fascinating as it is challenging. We are committed to building a better supply chain for fresh...

  • Sales Operations Analyst

    hace 1 semana

    Tijuana, México ProducePay A tiempo completo

    **ProducePay is transforming the fresh produce industry by giving more power to farmers through a transparent marketplace, flexible financing, and better market insights.** At the intersection of Technology, Finance, and Agriculture, Produce Pay's product is as fascinating as it is challenging. We are committed to building a better supply chain for fresh...

  • Sales Operations Support

    hace 1 semana

    Tijuana, México Gottamx A tiempo completo

    The Sales Operations Support Specialist enters data from various sources into systems for processing and order management, and provides general project support to the Sales Operations and Sales Key Accounts teams.The position requires a self-directed individual who takes pride in delivering high quality service and support to customers and our internal...

  • Sales Operations Analyst

    hace 2 semanas

    Tijuana, México Staffvia A tiempo completo

    Descripción y detalle de las actividadesThe **Sales Operations Analyst** is a key partner for the Sales team, enabling data-driven decisions and supporting business growth. In this role, you will analyze sales performance, manage dashboards and reporting tools (including **DOMO**), forecast trends, and provide actionable insights to guide strategic...

  • Outbound B2B Sales Team Lead

    hace 1 día

    Tijuana, México Company A tiempo completo

    A leading sales firm is looking for an experienced Operations Supervisor to lead an outbound B2B sales team in Tijuana, MX. Responsibilities include driving sales performance, coaching agents, and ensuring compliance with quality standards. The ideal candidate will have over 2 years of supervisory experience, strong analytical skills, and excellent English...

  • Operations Supervisor

    hace 7 días

    Tijuana, Baja California, México MM Online A tiempo completo

    MM ONLINE is hiring:Operations Supervisor– Debt SettlementON-SITE - - - NO WORK FROM HOMESchedule: Monday to FridayLocation: Zona Río, near PalacioCompensation: $6,500 MXN NET per weekAbove-the-law benefitsKey Responsibilities:Oversee daily operations and ensure smooth workflow across departmentsSupervise and coach staff to achieve performance...

  • Sales and Operations Manager

    hace 2 días

    Zona Urbana Río Tijuana, México Green Wave IngredientsIngredients Online A tiempo completo

    **About Green Wave Ingredients (Ingredients Online)**:Green Wave Ingredients operates as Ingredients Online, a leading B2B e-commerce marketplace connecting buyers and sellers of raw ingredients. Our innovative online platform serves a wide range of industries, including dietary supplements, food and beverage, animal nutrition, and personal care. As industry...

  • Sales and Operations Manager

    hace 4 días

    Zona Urbana Río Tijuana, México Green Wave IngredientsIngredients Online A tiempo completo

    **About Green Wave Ingredients (Ingredients Online)**: Green Wave Ingredients operates as Ingredients Online, a leading B2B e-commerce marketplace connecting buyers and sellers of raw ingredients. Our innovative online platform serves a wide range of industries, including dietary supplements, food and beverage, animal nutrition, and personal care. As...

  • Sales Coordinator

    hace 7 días

    Tijuana, México Mam de la Frontera, S.A. de C.V. A tiempo completo

    Descripción y detalle de las actividadesThe Sales Coordinator is responsible for supporting the sales operations team by assisting sales representatives, managing quotes, tracking sales opportunities in the ERP system, and executing pricing and demand forecasting strategies as directed by management. The role involves collaboration with sales, marketing,...