Transaction Review Associate

hace 1 semana


Santiago, México Ria A tiempo completo

Estamos buscando un experto en atención al cliente entusiasta para unirse a nuestro equipo dedicado, dicho experto debe ser cortés, profesional para trabajar en estrecha colaboración con otros miembros del equipo para brindar un servicio excepcional a nuestros clientes respondiendo preguntas, manejando quejas y solucionando problemas con nuestros productos y servicios.
- Validar el propósito y la legitimidad de cualquier transacción que parezca inusual o de alto riesgo según la actividad del cliente y del receptor
- Procesar transacciones que hayan cumplido con las políticas de Ria, las regulaciones estatales y federales
- Escalar informes generales de tendencias de posibles fraudes al consumidor y actividades sospechosas
- Evaluación del riesgo al aprobar transacciones con banderas rojas
- Estar en constante contacto con los clientes, llamadas entrantes y salientes.

Es importante destacar que para esta posición es requisito tener un buen dominio del **idioma inglés **, ya que tendras contacto con clientes nativos



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