Transaction Review Associate
hace 4 días
Review of customer activity and review that system generated "smart alerts" comply with internal AML/ATF policies;- Review of agent activity and ensuring that transactions carried out at our agent locations comply with internal AML/ATF policies;- Review that internal communications made by our agent/store employees or back-office colleagues comply with internal AML/ATF policies;- Keep our customers up to date on all RIA compliance rules and regulations;- Keep our agents up-to-date on all RIA compliance rules and regulations;- Collaborate in preparation and filing of STR’s for detected suspicious activities and contribute in preparing responses to different inquiries from local authorities;- Contribute to creation of new policies, collaborating with senior analysts and supervisors.- Interact with customers face to face to receive and process all of Ria’s products such as money transfers, money orders, selling and buying foreign currency;- Accurately verify or enter the customer’s information on our systems;- Courteously assist customers with various inquiries such as questions about our services, service cancellations or other Ria locations;- Recognize problems, issues or complaints during queries and propose solutions or escalate to the management team;- Keep up to date with Ria’s products, services and policies;- Balance your cash register and prepare cash for bank deposit;- Prepare your daily transactions record;- Perform other duties as assigned or requested by your colleagues and superiors.- Proficient with MS Office- Fluent local language + Other language (Preferably English and French)- Experience/knowledge of compliance issues in a financial institution is an advantage- Transaction monitoring and AML/ATF experience is an advantage
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Transaction Review Associate
hace 2 semanas
Santiago, México Ria A tiempo completoRia’s mission is to be the most progressive money transfer company in the world by offering service excellence and the most competitive and reliable remittance payment services to our customers.. The real-time transaction review analyst is a highly focused professional responsible for analyzing transactions for our company. Their main objective is to...
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Transaction Review Associate
hace 2 semanas
Santiago, México Ria A tiempo completoRia’s mission is to be the most progressive money transfer company in the world by offering service excellence and the most competitive and reliable remittance payment services to our customers..The real-time transaction review analyst is a highly focused professional responsible for analyzing transactions for our company. Their main objective is to...
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Transaction Review Associate
hace 4 semanas
Santiago, México Ria A tiempo completoRia’s mission is to be the most progressive money transfer company in the world by offering service excellence and the most competitive and reliable remittance payment services to our customers.- Validate the purpose and legitimacy of any transaction that appears unusual or high-risk based on customer and recipient activity.- Process transactions that have...
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Transaction Review Associate
hace 2 días
Santiago, México Ria A tiempo completoRia’s mission is to be the most progressive money transfer company in the world by offering service excellence and the most competitive and reliable remittance payment services to our customers. - Validate the purpose and legitimacy of any transaction that appears unusual or high-risk based on customer and recipient activity. - Process transactions that...
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Transaction Review Associate
hace 1 semana
Santiago, México Ria A tiempo completoRefer unusual or fraudulent activity to the FIU department.- Collect missing information from agents or customers to comply with federal and state regulations or correspondent requirements.- Document transfers and preserve records in our databases for review by auditors and regulators.- Serve as a proactive team member when interacting with different...
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Transaction Review Associate
hace 4 semanas
Santiago, México Ria A tiempo completoEstamos buscando un experto en atención al cliente entusiasta para unirse a nuestro equipo dedicado, dicho experto debe ser cortés, profesional para trabajar en estrecha colaboración con otros miembros del equipo para brindar un servicio excepcional a nuestros clientes respondiendo preguntas, manejando quejas y solucionando problemas con nuestros...
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Transaction Review Associate
hace 2 semanas
Santiago, México Ria A tiempo completoRia Money Transfer is the second-largest global money transfer company and a division of the European public company Euronet Worldwide (Nasdaq: EEFT). RIA is a worldwide leader in remittances and is a recognized benchmark in both the quality and reliability of its public service.Now is the time to be part of Ria Financial and we know it takes a relentless...
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Transaction Review Associate
hace 2 días
Santiago, México Ria A tiempo completoEstamos buscando un experto en atención al cliente entusiasta para unirse a nuestro equipo dedicado, dicho experto debe ser cortés, profesional para trabajar en estrecha colaboración con otros miembros del equipo para brindar un servicio excepcional a nuestros clientes respondiendo preguntas, manejando quejas y solucionando problemas con nuestros...
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Transaction Review Associate
hace 1 semana
Santiago, México Ria A tiempo completoEstamos buscando un experto en atención al cliente entusiasta para unirse a nuestro equipo dedicado, dicho experto debe ser cortés, profesional para trabajar en estrecha colaboración con otros miembros del equipo para brindar un servicio excepcional a nuestros clientes respondiendo preguntas, manejando quejas y solucionando problemas con nuestros...
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Transaction Review Associate
hace 7 días
Santiago, México Ria A tiempo completoEstamos buscando un experto en atención al cliente entusiasta para unirse a nuestro equipo dedicado, dicho experto debe ser cortés, profesional para trabajar en estrecha colaboración con otros miembros del equipo para brindar un servicio excepcional a nuestros clientes respondiendo preguntas, manejando quejas y solucionando problemas con nuestros...