Customer Support Associate I

hace 1 semana

Zapopan, México Arrow Electronics, Inc. A tiempo completo

**Position**:
Customer Support Associate I

Arrow Electronics is looking to hire a Customer Support Associate to join our team in Guadalajara, MX.

**What You'll Be Doing**
- Provide expert internal and external customer service, interfacing directly with customers, recommending solutions and/or action plans to internal sales team staff.
- Order entry & maintenance, managing inbound customer order forms, filing, set up of MyArrow accounts and PCPRCE 2 (Customer Part and Pricing System) maintenance for contract pricing
- Support sales team with direct customer contact, which includes coordinating reports, providing first point of escalation after initial set of expedites, etc.
- Work closely with Asset team to process orders for customers and resolve issues for the customer in a timely manner.

**What You'll Need**
- Typically requires a 2 year degree and 2-4 years of experience or High school graduate with equivalent related experience
- 1-3 years of customer service experience
- Intermediate knowledge of Microsoft Excel
- Ability to communicate fluently in English

**What's In It For You**

At Arrow, we recognize that financial rewards and great benefits are important aspects of an ideal job. That's why we offer competitive financial compensation, including various compensation plans, and a solid benefits package.
- 30 days of Christmas bonus
- 40% vacation premium
- 10 vacation days
- Savings Fund
- Life Insurance
- Healthcare Insurance
- Food & Restaurant Vouchers
- Growth Opportunities
- And more

**Annual Hiring Range/Hourly Rate**:
$14,125.00 - $17,091.25 MXN Monthly

**Location**:
MX-JAL-Zapopan, Mexico (Office) 47.5 Hrs

**Time Type**:
Full time

**Job Category**:
Business Support

  • Customer Support Associate I

    hace 1 semana

    Zapopan, México Arrow Electronics, Inc. A tiempo completo

    **Position**:Customer Support Associate I**What You'll Be Doing**- Provide expert internal and external customer service and sales support to both the Inside Sales Team and customer engagements.- Responsible for Post-order to Invoice including but not limited to: order entry, maintenance Value Added orders & follow up to complete end to end process.- Backlog...

  • Customer Support Associate

    hace 4 semanas

    Zapopan, México Arrow Electronics, Inc. A tiempo completo

    **Position**:Customer Support Associate**Arrow Electronics** is looking to hire a Customer Support Associate to join our team in Guadalajara, MX to work out of our HP Office, located in Periferico Sur.**What You'll Be Doing**- Provide expert internal and external customer service, interfacing directly with customers, recommending solutions and/or action...

  • Customer Support Associate Ii

    hace 2 semanas

    Zapopan, México Arrow Electronics, Inc. A tiempo completo

    **Position**:Customer Support Associate IIPrincipal Accountabilities- Plan and pipeline inventory for low to medium complex customer demand-lower dollar value and/or lower part count.- Review backlog and shortage reports to assure uninterrupted supply of inventory.Tools would include backlog matching, shortage reports and the Arrow flex reports with minimum...

  • Customer Support Associate Ii

    hace 2 semanas

    Zapopan, México Arrow Electronics, Inc. A tiempo completo

    **Position**:Customer Support Associate IIAt Arrow, we're currently looking for a Customer Support Associate for our Nogales, Sonora and Guadalajara Offices.In this position, you'll have the opportunity to contribute individually and as a team member in providing a great experience to our customers through order management for light manufacturing orders...

  • Customer Support Associate Iii

    hace 4 semanas

    Zapopan, México e-Infochips A tiempo completo

    **Position**:Customer Support Associate III**What You'll Be Doing**- Provide expert internal and external customer service and sales support to both the Inside Sales Team and customer engagements.- Responsible for Post-booking to Invoice process, including but not limited to: order entry, maintenance Value Added orders & follow up to complete end to end...

  • Customer Support Associate Ii

    hace 4 días

    Zapopan, México Arrow Electronics, Inc. A tiempo completo

    **Position**: Customer Support Associate II At Arrow, we're currently looking for a Customer Support Associate for our Zapopan Warehouse. In this position, you'll have the opportunity to contribute individually and as a team member in providing a great experience to our customers through order management for light manufacturing orders handling the...

  • Customer Support Associate Ii

    hace 2 días

    Zapopan, México Arrow Electronics, Inc. A tiempo completo

    **Position**:Customer Support Associate IIAt Arrow, we're currently looking for a Customer Support Associate for our Zapopan Warehouse. In this position, you'll have the opportunity to contribute individually and as a team member in providing a great experience to our customers through order management for light manufacturing orders handling the end-to-end...

  • Collections Associate I

    hace 5 días

    Zapopan, México Arrow Electronics, Inc. A tiempo completo

    **Position**: Collections Associate I Arrow Electronics is looking for an experienced Collections Associate to join our team in Guadalajara! This position is part of our Credit and Collections team and will work with Arrow customers to provide them with options for payment credit and collection. This individual will be empowered to make business decisions...

  • Customer Service Associate Iii

    hace 1 semana

    Zapopan, México Arrow Electronics, Inc. A tiempo completo

    **Position**: Customer Service Associate III Arrow Electronics is looking to hire a Customer Support Associate to join our team in Guadalajara, MX. **What You'll Be Doing** - Provide expert internal and external customer service, interfacing directly with customers, recommending solutions and/or action plans to internal sales team staff. - Order entry &...

  • Customer Service Associate Iii

    hace 2 semanas

    Zapopan, México e-Infochips A tiempo completo

    **Position**:Customer Service Associate IIIArrow Electronics is looking to hire a Customer Support Associate to join our team in Guadalajara, MX.**What You'll Be Doing**- Provide expert internal and external customer service, interfacing directly with customers, recommending solutions and/or action plans to internal sales team staff.- Order entry &...