Onboarding

hace 5 días

Mérida, México BACK OFFICE DE CHIHUAHUA A tiempo completo

**Vacante para la empresa BACK OFFICE DE CHIHUAHUA en Residencial Montecristo -Mérida, Yucatán**:
**Solvo Global busca tu talento bilingüe**

Solvo Global empresa dedicada al staffing industry, conecta talento bilingüe para brindar emocionantes oportunidades de laborar a distancia con empresas estadounidenses. Si cuentas con nível de inglés B2-C1+ y experiência en ventas y customer service esta oportunidad es para ti

Job description:
The Client Onboarding Specialist will be responsible for guiding new clients through the initial stages of their legal journey, ensuring they feel supported informed, and confident. This role requires exceptional communication, strong sales, and a proactive approach to resolve and convince the potential clients during the onboarding process.
Responsabilities:

- Client Assesment and follow up
- Conduct initial interviews to understand the clients’ needs and circumstances
- Seek potential clients through various channels to initiate consultations with the firm
- Ensure all client information is accurately entered into the firm’s case management system
- Convience the potential clients to start the process with the firm
- Coordinate with attorneys, paralegals, and other legal staff to ensure that each new client is properly assigned and their case is handled efficiently from the outset
- Serve as an intermediary between clients and the legal team during the onboarding phase

Skills and qualifications - Hard and soft skills:

- Bachelor’s degree in Communications, Business, Legal Studies, or a related field (preferred)
- 2+ years of experience in a client-facing role, preferably in the legal industry or a similar high-stakes field.
- Understanding of personal injury and workers’ compensation law (preferred but not required)
- Strong communication skills
- Strong Sales experience
- Excellent organizational skills and attention to detail
- Proficiency in case management software, Microsoft Office, and client relationship management tools

**Nível de educación deseada**:
Superior - titulado

**Nível de experiência deseada**:
Nível Medio

**Función departamental**:
Atención al cliente

**Industria**:
Organizaciones Políticas

**Habilidades**:

- Ingles Avanzado
- ventas
- Excelente comunicación

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