Bilingual Customer Service Agent

hace 2 semanas


Tlaquepaque, México Evren S.A de C.V. A tiempo completo

**Vacante para la empresa Evren S.A de C.V. en San Pedro Tlaquepaque, Jalisco**:
**Customer Service - Medical Policy Support**:** Location**: San Pedro Tlaquepaque, Jalisco
**Salary**: $18,500 MXN gross per month + biweekly payment
**Schedule**: Monday to Friday, weekends off (shifts within 7:00 a.m. - 7:00 p.m.)

**About the role**:
Join our team and provide **customer service support** for medical insurance policies, including:

- Scheduling medical appointments
- Processing reimbursements
- Guiding clients on policy coverage
- Offering personalized assistance

**Requirements**:

- Minimum **6 months of customer service experience**
- Age**:18 to 60**
- **
English B2 (conversational)** - test required
- Availability Monday-Friday within 7:00 a.m. - 7:00 p.m.

**Benefits**:

- $1,000 MXN in grocery vouchers
- 30 days Christmas bonus (aguinaldo)
- 12 vacation days + 2 floating days
- Major medical, dental, and vision coverage
- Life insurance
- Full legal benefits (IMSS, Infonavit, profit sharing)
- On-site medical assistance
- Cafeteria and recreational areas

**Nível de educación deseada**:
Media Superior

**Nível de experiência deseada**:
Nível Inicial

**Función departamental**:
Atención al cliente

**Industria**:
Call Centers / Telemarketing



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