Hospitality Operations

hace 5 días

Tulum, México Selina A tiempo completo

**WANT TO MIX A GREAT WORK EXPERIENCE WITH AN AMAZING LIFE EXPERIENCE?**

Seize this unique opportunity to work for Selina, one of the world’s fastest-growing lifestyle hospitality brands

**What is Selina?**

Our Mission is to inspire authentic and meaningful connections.

Selina was born out of a desire to celebrate the nomadic lifestyle: to experience our planet’s most beautiful places, to build community, to engage with locals and fellow travelers, to work and enjoy new

adventures.

Our internal ecosystem consists of Hospitality, Food & Beverage, Tours, Wellness, Education, Construction, Real Estate, CoWorking, Art & Design, Community Outreach, Education, Surf, Sales, Marketing, and Technology.

At Selina, every challenge is a wave desiring to be ridden and since we´re all equal before a wave our team is always ready to take them and succeed. But always rememberThe best surfer out there is the

one having the most fun.

**Summary**

We offer a learning development program where you can transform your classroom knowledge and develop your skills throughout all areas in the hospitality industry.

As an **Operations Rockstar **you will:

- To ensure the best experience for all customers from the Front Desk, Cowork, and
- Playground.
- Collect real-time feedback from guests on their experience and use this data to help conclude how to improve the guest experience with the management team.
- Work closely with the tours & travels team.
- Provide sales support to the location
- Work closely with the Selina Surfing Club
- Be the main contact to Selina Reservations center.
- Manage communication with guests and deal with complaints.
- Work closely with the back-office team, including inventories and reports.
- Learn how to order office supplies and materials by min and max list.
- Ensure standard customer service.
- Day-to-day support to the housekeeping department
- Create a community experience in collaboration with the community team.
- Work closely with the Cowork supervisor to incorporate Selina's values into the cowork offerings, as well as our messaging and marketing.

Besides the Selina ultimate learning experience... You also receive:

- F&B (2 meals/day) at Locations
- Free accommodation
- Full free access to the Selina CoWork spaces
- Your birthday is time off
- Cultural events and Wellness activities at Locations
- Voluntary Activities - Selina Gives Back
- Selina Experience:

- 30% OFF Accommodation (Rest of the Internship)
- 25% OFF Friends and Family
- 20% OFF F&B and Retail
- 3 Free Days Accommodation (Dorms) in any Selina (Up to 6 months after completing internship)
- Certificate of completion

It only takes to be:

- Currently enrolled in the university studying hospitality, tourism or related.
- English & Spanish
- Able to provide a university letter confirming the internship period
- Ready to learn and have fun but more importantly to immerse into a brand-new definition of Hospitality.

This will be unlike any other internship You’ll have fun, gain incredible experience, and learn constantly.

**Are you in?

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