Category Operations Associate

**Curated** is on a mission to help people find exactly what they're looking for**

Whether it's your first snowboard, a brand new baby stroller, or a much needed upgrade to your coffee machine - shopping is hard when the stakes are high. We make it easy by connecting customers with Real Experts who can answer their needs faster.

**Curated is the home of America's biggest community of Real Experts**

Real Experts aren't sales assistants. They're people living ordinary lives, who also happen to be obsessively passionate about something. They have real, on-the-ground, lived experience — _they're not proficient in tennis, they're fluent in it._

**Making high-stakes purchases easier is only the beginning**

Our Real Experts connect with customers in ways that would be unimaginable in any other retail context. They work hard to understand your needs, trade stories, help make plans, and keep in touch.

It's why customers are obsessed with Curated - and why our Real Experts have a 4.96 average star rating over 85,000+ reviews.

As we continue to grow, we're seeking a skilled Operations Associate to join our Category Management team.

At Curated, the Category Management team is responsible for the health of each business vertical. The team oversees the development and evolution of every category in which we operate (Winter Sports, Golf, Cycling, etc.), including financial health (P&L) and vendor management. They also collaborate closely with internal teams to inform inventory planning, merchandising, expert growth strategy, marketing campaigns, the Curated product, and beyond.

In this role, you will proactively manage relationships with our vendors and internal partners. You'll onboard new vendors, problem-solve across multiple functions, define vendor success metrics, and more.

**What you'll do**:

- Identify, prioritize, track, and resolve category issues across Merchandising, Inventory Operations, Fulfillment, Finance, and other internal teams
- Manage vendor partner operations - getting merchandising information from the vendor, triaging issues, and ensuring everyone has the information needed for a successful partnership.
- Define success metrics for vendor performance alongside Category Management (and other teams) and track performance
- Create status reports on issue resolution and timing
- Prioritize work and drive alignment between Category Management and partner teams

**About you**:

- 1-3 years professional experience with project management and coordination across multiple functions
- Analytical and project tracking skills with spreadsheets (Google Sheets or Excel)
- Proactive communication skills and full English language proficiency
- Excellent organizational skills and comfortable in a fast-paced environment
- Bachelor's degree in Economics, Business, Engineering, or a related field

**Nice to have**:

- Experience with Tableau, Looker, or other data visualization tools
- Experience with Retail, E-Commerce, or other industries with physical inventory
- Familiarity with Jira or other project management tools

**Please submit resumes in English

**About Curated**

Curated was founded in 2017 to humanize online shopping. Backed by Forerunner, Greylock, and CapitalG, we've built a collaborative shopping experience brought to life by passionate experts. Every shopper on Curated gets one-on-one personalized advice to find the perfect product, so they can enjoy more of what they love.

Through our expert community, Curated has created a new type of knowledge economy that enables people to earn meaningful income by sharing their expertise, from anywhere.