Field Service Coordinator

**Role Summary/Purpose** *Entry level position* The Field Service Coordinator / Admin will be responsible for organizing mobilization and demobilization of **NAM** craft employees. This includes booking travel, ensuring employees have the needed training & certifications, and keeping track of standard documents. The FSC will also reconcile project travel costs. **Essential Functions** - Coordinate mobilization and demobilization of field employees to ensure timely arrival to and from job sites. - Manage and coordinate with craft employees all the logistics details related with mobs and de-mobs. - Places and follows up vendor quotes requests and requisitions and ensures on time Open PO Closure. - Codify and upload invoices related to T&L expenses for mobilizations, office services and insurances non billable to customers to ensure proper payment to suppliers. - Initiate requests and follow up on information in the GE Travel Advisory System (TAS) for craft employees. - Coordinate mobilizations and demobilizations of field employees related to conferences, trainings and workout events. - Coordinate T&L logistics associated to kick off meetings, work outs as per SM guidance. - Responsible of arranging ground transportation for field employees during outages. Ground transportation should follow outage security plan and T&L guideline. - Support contingent Craft Employees with concur reimbursements. - Coordinate the delivery of EPP, credit cards, IT equipment and Immigration/legal documents to field employees from office to employee location. - Responsible of follow up on documentation including medical appointments, immigrations and government clearances before site access for field employees. - Lead and coordinate the daily calls to track the documentation status of the team to be mobilized. - Tracking and updating standard documentation for all field employees - Tracking documents of every employee assigned to that maintenance. - Ownership for documentation database (not yet deployed in NAM -> deployment coming in H2 2021) - Coordinates Third-party vendors Document Delivery of for review and site access. - Support craft employees with cash payments of visas or work permits. - Support resource managers with onboarding of craft employees, for example systems training. - Support resource managers with other clarifications to craft employees as needed. - Occasional support to Field Engineers as per specific request from resource manager and / or special events as designated. - Perform other duties as assigned. - Travel may be required. - Ability and willingness to work holidays, weekends and overtime as required. **Qualifications/Requirements** - Two years relevant work experience in field operations, customer service or office administration role desired. - Bachelor’s degree preferred. Related degree considered in lieu of experience - Minimal travel required - English proficiency required **Desired Characteristics** - Good customer service and interpersonal skills - Good communication, time management and organizational skills - Ability to multi-task, coordinate, plan and assume managerial responsibilities as deemed appropriate by the Supervisor - Demonstrate leadership ability through decision-making abilities, troubleshooting, problem-solving and teamwork - Intermediate knowledge level of Microsoft Office (Word, Excel, Power Point, Outlook) **About FieldCore**: - FieldCore is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sex, national origin, age, veteran status, status as a qualified individual with a disability, marital status, pregnancy, sexual orientation, ancestry, genetic information, gender identity, or any other characteristic protected by law._