Salesroom Technology Specialist

At Apple Leisure Group we care for people so they can be their best. We deliver distinctive experiences for our guests, while providing a world of understanding and care. We strive to be the first choice in vacation travel, enriching lives and uniting the world.

Grow your career as a **Salesrooms Technology Specialist** within Trisept Solutions, one of our 14 industry-leading brands. In this role you’ll will be responsible to meet and exceed the salesrooms IT operational needs with an outstanding knowledge on its core processes and operation. You’ll work with the UVC Technology Business Partner on finding solutions to solve emergent business requirements and getting strategical alignments with Desk Side Support on providing the salesrooms colleagues, with the proper end-user equipment based on company standards. You’ll also work with the rest of IT areas to get directions and Compliance guidelines and on opening new salesrooms successfully and aligned to openings timeline.

**A successful Salesrooms Technology Specialist will**:

- Serve as a “trusted advisor” in any risk, enhance, need, or requirement that salesrooms colleagues have.
- Lead the salesrooms new opening, sizing the need of equipment, keep alignments on dates and commitments, and keep the IT and Business well communicated.
- Identify, screen, and evaluate new solution opportunities to address (internal and external) customer needs.
- Partner with BPI department to be involved in salesrooms software release roadmap.
- Execute the launch of solutions and help to maximize the positive impact on the organization.
- Pursue collaboration with hotel IT manager on adding value to both organizations.
- Work together with Desk Side Support team on delivering end-user equipment, as well as to size any changes or new hardware request.
- Cooperate with UVC IT managers on conducting routine evaluations of network behavior.
- Be an interface with the different IT areas as IT operations, Security, Compliance and Engineering.
- Monitor the IT policies and procedures observance.

**A successful Salesrooms Technology Specialist will have**:

- Bachelor's degree in Information Technology, Computer Science, Information Systems, or a related field, or equivalent experience
- 2-5 years of experience working as an IT Manager, Field Technology Specialist, Hotel IT Assistant in the Hospitality Industry
- Excellent communication skills to work with cross business teams and various profiles on IT organization.
- Strong critical thinking and decision-making skills
- Strong ability to prioritize and Adaptability
- Learn oriented
- Leadership

**About Apple Leisure Group**

As North America’s only vertically integrated travel, hospitality and leisure management group, Apple Leisure Group is an industry innovator that combines the expertise of 14 leading brands. Our unique niche allows us the special opportunity to oversee every aspect of the travel experience, from the moment a guest books a trip to the time they return home. ALG consistently delivers exceptional value to travelers and strong performance to resort owners and partners by strategically leveraging the power of its portfolio of brands across five segments, comprising:

- **Vacations**: The largest seller of vacation packages and charter flights in the U.S. for travel to Mexico and the Caribbean, moving approximately 3.2 million passengers annually through wellestablished vacation brands
- **Resort Brand Management**: management of 5-star and 4-star luxury resorts through AMResorts® award-winning brand portfolio
- **Destination Management Services**: Best-in-class destination management services provided by Amstar® DMC and Worldstar®
- **Loyalty Program**: Exclusive loyalty program Unlimited Vacation Club®
- **Technology Solutions**: Innovative technology solutions provider Trisept Solutions®, connecting over 88,000 travel agents with leading travel suppliers.

**About TRISEPT SOLUTIONS**

Trisept Solutions® is the enterprise operating platform that delivers innovative merchandising solutions for airlines, hotels and resorts, destinations, theme parks and other travel merchants. With 20 years of travel technology innovation, end-to-end traveler engagement and billions of transactions processed each year, this is the world’s most sophisticated travel merchandising platform

**Our Values**

At ALG, we call our employees Colleagues, because we are more than just employees. We care for people so they can be at their best, we provide a world of understanding and care, and we deliver distinctive experiences for our guests. Our Values, by which we operate:
Empathy - Integrity - Respect - Inclusion - Experimentation - Well Being

**ALG’s Commitment to Diversity & Inclusion**

Living our purpose of caring for people so they can be their best means that we are committed to a workplace culture grounded in diversity and inclusion where Colleagues feel welcome and encouraged to fully participate in the