Customer Service Representative

hace 4 días

Santa Catarina, México Carrier A tiempo completo

**Country**:
Mexico
**Location**:
LOC5019: Carrier - UTEC, Carretera. Villa de García Km 3.0, Santa Catarina, 66350 Mexico

**Role**:Customer Service Representative

**Location**:Carrier - UTEC, Carretera. Villa de García Km 3.0, Santa Catarina, 66350 Mexico.

**Full/ Part-time**:Full Time

**Build a career with confidence**

Carrier Global Corporation, global leader in intelligent climate and energy solutions is committed to creating solutions that matter for people and our planet for generations to come. From the beginning, we've led in inventing new technologies and entirely new industries. Today, we continue to lead because we have a world-class, diverse workforce that puts the customer at the center of everything we do.

**About the role**

This position is for an experienced Customer Service professional who works independently, resolving complex inquiries. Is responsible for maintaining databases, making recommendations to management to prevent problems and collaborating with the sales team to identify opportunities. In addition, the person in this role updates procedures to improve Customer Service processes and handles complex inquiries, performs follow-ups, maintaining documentation and resolves customer issues in accordance with established procedures, and on occasion, refers inquiries to other departments.

**Key Responsibilities**:
As a **Customer Service Representative**, you’ll be responsible for:

- Liaison and coordination with planning and production teams, as well as order release.
- Review of inventories.
- Review of shipments made status.
- Transfer of models, shipments, runs.
- Maintain accurate and timely communication with clients/customers.

**Requirements**:
We are looking for people who have **Customer Service Representative**experience. If this is you, get in touch.

As a minimum you must have:

- 1+ years of experience as a Customer Service Representative.
- Bachelor´s Degree in LNI, LRI, Engineering or related.
- Microsoft Office (Excel Avanced).
- SAP
- Advanced English.

It would be nice if you have:

- HVAC Knowledge
- Electronic Operations

Soft skills:

- Effective communication
- Customer service
- Good organization

**Benefits**

We are committed to offering competitive benefits programs for all of our employees, and enhancing our programs when necessary.
- Have peace of mind and body with our health insurance
- Drive forward your career through professional development opportunities

**Our commitment to you**

Our greatest assets are the expertise, creativity and passion of our employees. We strive to provide a great place to work that attracts, develops and retains the best talent, promotes employee engagement, fosters teamwork and ultimately drives innovation for the benefit of our customers. We strive to create an environment where you feel that you belong, with diversity and inclusion as the engine to growth and innovation. We develop and deploy best-in-class programs and practices, providing enriching career opportunities, listening to employee feedback and always challenging ourselves to do better. This is The Carrier Way.

Join us and make a difference.

**Carrier is An Equal**Opportunity/Affirmative** Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.**

**Job Applicant's Privacy Notice**:
Click on this link to read the Job Applicant's Privacy Notice

  • Customer Service Representative

    hace 2 días

    Santa Catarina, México Carrier A tiempo completo

    **Country**:Mexico**Location**:LOC****: Carrier - UTEC, Carretera.Villa de García Km 3.0, Santa Catarina, ***** Mexico**Role**:Customer Service Representative**Location**:Carrier - UTEC, Carretera.Villa de García Km 3.0, Santa Catarina, ***** Mexico.**Full/ Part-time**:Full Time**Build a career with confidence**Carrier Global Corporation, global leader in...

  • Customer Service Representative

    hace 3 días

    Santa Catarina, México International Paper A tiempo completo

    **Position Title**:Customer Service Representative**Category/Shift**:Salaried Full-Time**The Job You Will Perform**:- Communicate with customers, estimate and enter orders, and perform other activities to facilitate excellent customer relationships supporting Sales, Manufacturing, and Shipping.- Has a basic understanding of manufacturing processes and works...

  • Customer Service Representative

    hace 2 días

    Santa Catarina, México BUDENHEIM MEXICO SA DE CV A tiempo completo

    **Job Purpose**: Care of a defined customer base in a certain area/region and coordination of said customers with internal departments, external sale team and online databases. Cross communication and support of multi divisions within the organization. To serve our customers with excellence, attend to their requirements with efficiency, speed, quality,...

  • Customer Service

    hace 1 semana

    Santa Catarina, México Perfection De Mexico, Sapi De C.V A tiempo completo

    Perfection De Mexico, Sapi De C.V As a part of the global industrial organization Marmon Holdings—which is backed by Berkshire Hathaway—you’ll be doing things that matter, leading at every level, and winning a better way. We’re committed to making a positive impact on the world, providing you with diverse learning and working opportunities, and...

  • Customer Service Manager, Supply Chain Electronics

    hace 3 días

    Santa Catarina, México Carrier A tiempo completo

    **Country**:Mexico**Location**:LOC5019: Carrier - UTEC, Carretera. Villa de García Km 3.0, Santa Catarina, 66350 Mexico**Summary**This position manages a team of intermediate or experienced professionals in Customer Service. Establishes objectives and guidelines for efficient and high quality services. Liaises with product line management, handles escalated...

  • Customer Service Representative

    hace 1 semana

    Santa Catarina, México AGP GLASS A tiempo completo

    The AGP Group is a world-leading and specialized glass manufacturer. Our company guarantees world-class technology and the highest level of innovation in glazing solutions. More than 20 renowned automobile manufacturers rely daily on the know-how of our 7 high-tech production plants and innovation centers, which now employ a total of over 4,500...

  • Customer Service Representative

    hace 4 días

    Santa Isabel, México Flowserve A tiempo completo

    Role Summary: As a Material Planner, your primary function involves quoting, planning and scheduling repairs to meet customer specifications and deadlines. You will coordinate across various departments such as engineering, purchasing, sales and operations to ensure all customer expectations are met. Responsibilities & Requirements: - Customer Service...

  • Call Center Representative/customer Service

    hace 1 semana

    Santa María, México Centris A tiempo completo

    **We’re Hiring! -Customer Service Representative** **Location**: Monterrey, Nuevo León (On-site) Do you enjoy helping others and speak fluent English? This could be the perfect opportunity for you! At **Centris**, we’re a U.S.based customer contact center that specializes in bilingual (English & Spanish) customer service and support. With offices in...

  • Customer Service Representative

    hace 2 días

    Santa Isabel Municipality, México Flowserve A tiempo completo

    Role Summary:As a Material Planner, your primary function involves quoting, planning and scheduling repairs to meet customer specifications and deadlines.You will coordinate across various departments such as engineering, purchasing, sales and operations to ensure all customer expectations are met.Responsibilities & Requirements:- Customer Service...

  • Customer Service Representative

    hace 4 días

    Santa Isabel, México Flowserve Corporation A tiempo completo

    Flowserve is a world-leading manufacturer and aftermarket service provider of comprehensive flow control systems. Join a company whose people are committed to building a more sustainable future to make the world better for everyone. With 16,000+ employees in 50+ countries, we combine our global reach with local presence. Our team challenges themselves to...