Customer Service Representative

hace 5 días

Santa Isabel, México Flowserve A tiempo completo

Role Summary:
As a Material Planner, your primary function involves quoting, planning and scheduling repairs to meet customer specifications and deadlines. You will coordinate across various departments such as engineering, purchasing, sales and operations to ensure all customer expectations are met.

Responsibilities & Requirements:

- Customer Service Representative and/or Material Planner for Seals, is responsible for providing comprehensive assistance to customers, and following up on orders.
- Check customer orders, including Identity Number, price, delivery time, shipping and billing address and customer specifications
- Communicate with internal and external customers to provide updates on order status and expedite requests
- Request quotes and initiate purchase orders
- Control incoming and outgoing invoices
- Schedule with suppliers, including delivery date check, reconciliation and information
- Support with warehouse activities as needed (incoming goods, inspection, packaging, shipping)
- Other duties as assigned

Preferred Experience / Skills:

- Experience in Microsoft Office (Outlook, Word, Excel, Teams, Sharepoint)
- Ability to deal with complex contexts, efficiently planning material availability and capacities
- Experience in industrial engineering
- Strong organizational skills
- Adaptable and flexible
- Demonstrates ownership
- BS or BA Degree in relevant field and 3-5 years relevant experience

Flowserve es un fabricante líder mundial y proveedor de servicios posventa de sistemas integrales de control de flujo. Únete a una empresa cuya gente está comprometida con la construcción de un futuro más sostenible para hacer del mundo un lugar mejor para todos. Con 16,000+ empleados en 50+ países, combinamos nuestro alcance global con presencia local. Nuestro equipo se desafía a sí mismo para abordar cada situación con ingenio y creatividad para ayudar a brindar a nuestros clientes los productos y servicios de control de flujo más innovadores. Apoyamos a 10,000+ clientes en todo el mundo, creando productos para satisfacer las necesidades de nuestros clientes que suministran energía, agua dulce, productos farmacéuticos y otros elementos esenciales a consumidores, empresas y gobiernos a nível mundial. Lo invitamos a poner en marcha sus talentos y su carrera en Flowserve.

**Req ID** : R-13702

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