Operations Manager
hace 6 días
As an Operations Manager, you will have the same passion for delivering what is possible on the Digital Frontier as our team of 3D Artists. You will help us to grow and scale a current business of ten by ensuring we have the right people, processes and systems in place. You will accept nothing less than the best from yourself and others and you will be responsible for making sure that project delivery, standards, quality and client communication is in line with the Visualizations industry-leading standards.
**Operations Manager | Responsibilities**
**Resource and Project Management**
- You will use Toggl Plan to understand project requirements and work with Project Managers and our
Creative Director to plan out who will work on which project and when.
- You will ensure studio time is being recorded accurately and effectively via Toggl Track
- You will determine time estimates and evaluate team availability, moving resources around to enable the
successful delivery of projects to agreed timelines
- You will oversee Project Profitability and ensure deadlines and milestones are met
- You will identify and manage when to ask for additional services
- You will understand and manage team member utilization/efficiency. You will ensure the studio has
sufficient staff to deliver and optimize resource levels to ensure quality while maintaining gross margins
(right blend of full-time staff, Overtime, and use of contractors)
**Client Communication**
- You will support the Project Manager and Creative Director to cost projects and determine a preliminary
project schedule.
- You will create and issue all formal client correspondence (Contracts, Amendments, Proposals)
- You will oversee project correspondence from team Project Managers (Project Deliveries / Updates)
- You will support the Financial Controller in Credit Management activities to ensure debts are paid to agreed
terms
- You are the main (and first) point of contact for client invoice dispute resolution
**Business Development**
- You will support the Creative Director in identifying new business opportunities.
- You will maintain and monitor leads and our project pipeline in Hubspot
- You will represent the company at external events.
**People Management**
- You will ensure our team of 3D Artists conforms to our Project Standards, and conduct documented feedback and coaching sessions based on their individual performance
- You will take ownership of Studio KPI’s (Utilization, Project Delivery, and Project Profitability)
- You will develop, implement, and review operational procedures
- You will manage team member development, performance reviews, and bonus calculations
- You will help onboard new employees
- You will monitor annual leave / manage holiday requests and planned / unplanned time off
**Requirements**:
- You have at least 5 years of post-graduate professional experience, with recent involvement in firms of at
least 10 people
- Experience as a Project Manager / Operations Lead
- Experience with implementing operational KPI’s
- Experience working with Financial Data
- Excellent communication skills among peers, disciplines, and clients
- US work visa and fluent English.
- Excellent organization skills
- A passion for visualization
- Software Proficiency
- Let us know if you have experience with Google Sheets, Miro, Toggl Plan, Toggl Track, Wave, and InDesign
-
Senior Operations Manager
hace 2 semanas
Veracruz, México Offline A tiempo completoIntroduction Hey, I'm Steve, and I oversee the operational backbone of Offline's restaurant efforts. We're looking for a Senior Operations Manager who thrives on creating structure, eliminating bottlenecks, and ensuring processes run smoothly from start to finish. This role isn't about selling or content creation—it's about being the operational glue that...
-
(Senior) Marketing Operations Manager
hace 2 semanas
Veracruz, México Andela - Third Party Job Board Only Postings A tiempo completoAbout Andela : Andela exists to connect brilliance and opportunity. Since , we have been dedicated to breaking down global barriers and accelerating the future of work for both technologists and organizations around the world. For technologists, Andela offers competitive long term career opportunities with leading organizations, access to a global community...
-
Sr Mgr, Manufacturing
hace 2 semanas
Veracruz, México Collins Aerospace A tiempo completoDate Posted : Country : Mexico Location : 17th Floor Torre Magenta, Paseo de la Reforma 284, Colonia Juarez, Distrito Federal, CP , Mexico Position Role Type : Unspecified Senior Manager, Manufacturing / Operations - Nogales, Mexico (On-Site) We are seeking a highly motivated, talented Operations Senior Manager who has the desire to lead and coach our...
-
Strategic Operations Leader
hace 2 semanas
Veracruz, México Bebeechief A tiempo completoJob Opportunity We are seeking a seasoned executive to assume the role of Chief of Staff, where they will serve as a strategic and operational partner to the Country Manager. The ideal candidate will bring a strong foundation in corporate strategy, M&A, and financial planning, combined with hands‑on operational leadership and the ability to manage...
-
Business Operations
hace 2 semanas
Veracruz, México Tribal Credit A tiempo completoOverview Are you ready to join an agile, diverse, and global team of innovators in redefining the B2B payment space for startups and SMEs in emerging markets? Tribal Credit is built for companies looking for a better way to pay business expenses and optimize their financial management. We provide modern payment methods like multi‑currency physical and...
-
Veracruz, México Prysmian Group A tiempo completoA leading global cabling solutions provider in Veracruz seeks a Plant Manager to lead all operations, ensuring performance goals are met. The ideal candidate must have 7-10 years of manufacturing management experience, with a solid grasp of business principles and proven leadership in a high-performance environment. This role offers a chance to foster...
-
Accounting Manager
hace 2 semanas
Veracruz, México Aplazo A tiempo completoAbout Aplazo Aplazo is a leading Mexican fintech company that empowers consumers to access flexible payment alternatives while helping merchants grow. Our mission is to build fair and transparent financial solutions that expand opportunities for all. Role Overview As we continue to scale, we are seeking an Accounting Manager to lead our accounting, financial...
-
Branch Operations Officer
hace 4 semanas
Veracruz, México Security Bank Careers A tiempo completo**About Security Bank**We are the Philippines' largest independent bank, having won countless awards over the years including the most prestigious industry award in both **** and ****—the Bank of the Year - Philippines by _The Banker_.We're changing how people bank.From the moment customers enter our branches to their experience online, we make them feel...
-
Heroica Veracruz, México Prysmian Group A tiempo completoA leading global cabling solutions provider in Veracruz seeks a Plant Manager to lead all operations, ensuring performance goals are met. The ideal candidate must have 7-10 years of manufacturing management experience, with a solid grasp of business principles and proven leadership in a high-performance environment. This role offers a chance to foster...
-
Sr. Account Manager
hace 3 semanas
Veracruz, México Hh Global A tiempo completoPosted Thursday, October 9, 6:00 AM The Senior Account Manager is responsible for leading client relationships and overseeing project execution across planning, production, and delivery. This role identifies new production opportunities and ensures operational excellence, profitability, and brand compliance. Key Responsibilities Lead a cross‑functional...
